Exceptional Villas Reviews | Read Customer Reviews of exceptionalvillas.com

Exceptional VillasReviews of exceptionalvillas.com

5.0749 reviews
Accommodation & Lodging
215 West 98th Street Apt 11E, New York, New York

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Exceptional Villas

About Exceptional Villas

Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.

Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.

Also known as: exceptionalvillas.com
Website: exceptionalvillas.com
Category: Accommodation & Lodging
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Exceptional Villas reviews

749 approved reviews, newest moderated first

Ashley C.
May 10, 2021
Turks & Caicos May 2021!
I planned my trip to Turks and Caicos over a span of 4 months and Elaine and Sinead are the best of the best! Even with the hassle of dealing with COVID protocols, trip planning with the assistance of those two made it a breeze! Elaine was able to find the best villa options for my group and Sinead handled everything, from car rental, private chef, excursions, all of it! Those ladies are the best and I will always sing their praises and recommend exceptional villas to all. I will definitely use this company again for future vacations in other countries!
Response from Exceptional VillasMay 10, 2021
Dear Ashley, Thank you so much for your very kind review. We were thrilled to have been able to assist you with this much-deserved trip. We wish you all a wonderful stay at Turnstone House and very much look forward to working with you again in the near future, when it's time to book your next Exceptional Vacation. Warmest regards, Sinead, Elaine and all at Exceptional Villas
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Jean leon T.
May 8, 2021
Wonderful guidance
Wonderful guidance, team and stay
Response from Exceptional VillasMay 10, 2021
Dear Jean-Leon. Thank you so much for your review. We are delighted that you enjoyed your stay at Villa Serenity in Jamaica. It was our pleasure to assist you with your trip and we look forward to doing so again in the near future, when it's time to book your next Exceptional Vacation. Warm regards Noreen, Sean and all at Exceptional Villas.
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Shannon H.
May 6, 2021
Tulum
Great staff and Great Chef. The best! Enjoyed the professional management group. They did a great job setting a beautiful experience. Looking forward to going back...
Response from Exceptional VillasMay 6, 2021
Dear Shannon, Thank you so much for taking the time to write this review. We are delighted that you had such a great time at Denote Del Mar in Mexico and will pass your lovely comments to the villa staff. We hope to have the pleasure of working with you again in the near future. Warm regards, Paul, Elaine and the Exceptional Villas Team.
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Stephen
May 5, 2021
Whole operation is nice to work with…
Whole operation is nice to work with and taking care of all the details. Noreen and Sean go above and beyond.
Response from Exceptional VillasMay 5, 2021
Dear Stephen, Thank you so much for taking the time to write this lovely review. It was our absolute pleasure to work with you on your trip to Jamaica. We wish you and your friends a wonderful stay at Fortland's Point. Warmest regards, Noreen, Sean and all at Exceptional Villas
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Stina H.
May 1, 2021
Sinead was incredibly responsive to all…
Sinead was incredibly responsive to all our myriad requests. No question was too small. No time of day or night seemed to slow her down. We enjoyed our initial contact with Elaine as well, but it was Sinead that carried the day. We are looking forward to an amazing experience.
Response from Exceptional VillasMay 5, 2021
Dear Stina, Thank you so much for your wonderful review. It was our pleasure to be of assistance with villa rental in Turks & Caicos. We wish you a wonderful stay at Hawksbill Villa and we look forward to assisting you again in the future. It was lovely to work with you. Warm regards, Sinead, Elaine and all at Exceptional Villas.
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customer
Apr 28, 2021
5 Stars!
Sinead Fitzgibbon, and her team at Exceptional Villa,s were outstanding and provided the utmost care, guidance and information that made the planning process and the vacation itself an enormous success!
Response from Exceptional VillasApr 28, 2021
Dear Client, Thank you so much for your very kind words and marvellous review. It was my pleasure to assist you. We hope to work with you again in the future when it's time to book another Exceptional Vacation. Warm regards Sinead and all at Exceptional Villas
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gary D.
Apr 20, 2021
Elaine has gone above and beyond
Elaine has gone above and beyond. Pre-Covid I traveled 6-8 times per year for work or holiday. This trip due to Covid left me (for lack go a better word) paralyzed in terms of sorting things. Elaine took all of that burden and more off of my shoulders. I have consistently used one travel agent for flights and now plan on using Elaine and Exceptional Villas for all my housing needs when I can.
Response from Exceptional VillasApr 21, 2021
What a lovely review Gary. Thank you so much. It was an absolute pleasure to be of assistance with your forthcoming trip to Turks & Caicos. We hope you enjoy a wonderful stay at Water Edge Villa and very much look forward to assisting you with your next Exceptional Vacation Rental. Warmest regards, Elaine (Concierge), Elaine (Sales) and all the Exceptional Villas Team.
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Elizabeth W.
Apr 16, 2021
They Can Really Remote!
Very attentive, courteous and helpful with making plans for our stay in the villa. Elaine made me think that her replies were coming straight from the islands so imagine my surprise to find she was out of Ireland. We are looking forward to our trip thanks to all the efforts of Exceptional Villas.
Response from Exceptional VillasApr 19, 2021
Dear Elizabeth, Thank you so much for your lovely review. It was a pleasure to assist you from the Emerald Isle for your trip to Turks & Caicos. We wish you a wonderful stay at Islander Villa and look forward to hopefully working with you again in the future, when it's time to book your next Exceptional Vacation. Warm regards Elaine (Sales), Sinead, Elaine (Concierge) and the entire team at Exceptional Villas.
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