Exceptional Villas Reviews | Read Customer Reviews of exceptionalvillas.com

Exceptional VillasReviews of exceptionalvillas.com

5.0749 reviews
Accommodation & Lodging
215 West 98th Street Apt 11E, New York, New York

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Exceptional Villas

About Exceptional Villas

Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.

Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.

Also known as: exceptionalvillas.com
Website: exceptionalvillas.com
Category: Accommodation & Lodging
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Exceptional Villas reviews

749 approved reviews, newest moderated first

Angela S.
Jul 19, 2021
We have received outstanding service…
We have received outstanding service from Noreen Harrington of Exceptional Villas. She is so knowledgeable, professional, organized, efficient with communication, and kind. I highly recommend her services. She thinks of all of the details, is a absolute pleasure to communicate with, and makes travel planning very easy.
Response from Exceptional VillasJul 19, 2021
Dear Angela, Thank you so much for this really lovely review. It was an absolute pleasure to work with you on the details for your trip to Jamaica. I wish you and your family a wonderful stay at Sugar Bay and really hope that I will be able to assist again in the near future when it's time to book another Exceptional Vacation. Warmest regards, Noreen, Sean and all at Exceptional Villas.
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Beth W.
Jul 16, 2021
I can't say enough about how absolutely…
I can't say enough about how absolutely amazing Elaine Donoghue has been throughout this whole process. She has worked diligently with me for months, to ensure we would have the perfect vacation. She has responded to every question, issue and request I've had, and went above and beyond to find me answers or meet my needs. It has been challenging with many restrictions and constant changes due to Covid, but she has helped me work through all of them seamlessly. I would use and recommend Exceptional Villas again, because my experience was excellent! We are looking forward to a wonderful vacation. Thank you.
Response from Exceptional VillasJul 19, 2021
Dear Beth, Thank you so much for your absolutely lovely review. It was a pleasure to work with you. You were more than patient with all the changes in protocols. I wish you a wonderful stay at My All Villa in BVI and look forward to hopefully assisting you again in the near future, when it's time to book your next Exceptional Vacation. Warmest regards, Elaine, Sean and all at Exceptional Villas
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DRB
Jul 14, 2021
I enjoyed working with Julie Kirby and…
I enjoyed working with Julie Kirby and Yvonne Mulvany. They were both responsive, professional, and extremely helpful as we planned travel for 18 people. I would work with this company again for my future travel.
Response from Exceptional VillasJul 15, 2021
Dear Daina, Thank you so much for your lovely review. It was our pleasure to work with you on your trip to Barbados. We wish your group a wonderful stay at Smugglers Cove 6 and hope to be able to assist you again in the near future, when it's time for your next Exceptional Vacation. Warm regards Julie, Yvonne and all at Exceptional Villas.
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Fran D.
Jul 14, 2021
Everyone at Exceptional Villas…
Everyone at Exceptional Villas (especially Julie) has been extremely helpful and prompt with replies and requests so far. I’m sure I can elaborate further once we have arrived at our destination!
Response from Exceptional VillasJul 15, 2021
Dear Fran, Thank you very much for your lovely review. We enjoyed working with you on the arrangements for your trip to Smugglers Cove 4. We wish you a wonderful stay in beautiful Barbados and hope to have the pleasure of assisting you for your next Exceptional Vacation. Warmest regards Julie, Yvonne and all at Exceptional Villas
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Karyn M.
Jul 12, 2021
Fantastic service
Julie and Yvonne have been so helpful and accommodating especially due to global pandemic. They’ve kept us informed all along with changes to local rules and the VIP service at the airport was second to none. Villa is as beautiful as the photos and so far everything has run smoothly. We would highly recommend Exceptional Villas.
Response from Exceptional VillasJul 12, 2021
Dear Karyn, Thank you very much for such a lovely review. We thoroughly enjoyed working with you and are truly delighted that you are enjoying your stay at Smuggler's Cove. How lovely to be in Barbados! We hope to have the pleasure of assisting you again in the future. Warmest regards, Julie, Yvonne and all at Exceptional Villas.
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Steve N.
Jul 12, 2021
Fantastic service throughout.
Fantastic service throughout.
Response from Exceptional VillasJul 12, 2021
Dear Steve, Thanks so much for your review. It was our pleasure to assist you with your trip to Barbados. We wish you a wonderful stay at Villa Melissa and we look forward to working with you again in the not too distant future when it's time for another Exceptional Vacation. Warm regards Julie, Yvonne and all at Exceptional Villas
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Allison
Jul 5, 2021
Sinead was so very helpful with…
Sinead was so very helpful with everything! My trip was cancelled last year due to COVID and she rescheduled everything for me with no hesitation and a wonderful attitude. She was such a pleasure to work with!
Response from Exceptional VillasJul 5, 2021
Dear Allison, Thank you so much for your lovely review. It was my pleasure to have been of assistance with your rescheduled trip to Conch Beach Villa in Turks & Caicos. We wish you a wonderful holiday and look forward to hopefully working with you again in the near future, when you're ready to book your next Exceptional Vacation. Warm regards Sinead, Elaine and all at Exceptional Villas
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Jimmie
Jul 2, 2021
Our family of 10 just returned from our…
Our family of 10 just returned from our SIXTH trip to Noble House in Jamaica. It goes without saying, we LOVE it there. Yes, the house itself is lovely, but the staff there makes everything even better. They are truly wonderful people, that we look forward to seeing every year. Exceptional Villas is the best company we have EVER worked with while planning a trip. Noreen and Sean are (seemingly) available anytime to help with anything you need. I cannot recommend that company enough. We are already planning another trip to Noble House for next year. Thank you Exceptional Villas and Noble House staff for making every vacation to Jamaica even better than the last!!!!!
Response from Exceptional VillasJul 5, 2021
Dear Jimmie, It's always a pleasure to assist you with your repeat bookings for your "home" in Jamaica - Noble House. It's a very special place for sure and the staff are always very happy to know that your family are coming to stay again. We very much appreciate your loyalty to us and to Noble House and look forward to our continued working relationship and also our great friendship. Warmest regards Noreen, Sean and all at Exceptional Villas
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