Reggie
Lovely and luxurious!
We spent and AMAZING eight days at Excellence El Carmen. It was our third stay at an Excellence resort after visiting Excellence Punta Cana, and Beloved in Playa Mujeres in Cancun. While each of them had their charm, Excellence El Carmen had a special feel uniquely its own. Excellence Punta Cana had a party feel, while Beloved was romantic, quiet and a bit sleepy, Excellence El Carmen felt like the best of both worlds. The layout is ideal with most restaurants dotted around the main lobby building and bars located throughout the property, you felt like there was always someplace nearby to have a cocktail or snack. The lush tropical gardens are gorgeous and the grounds are beautifully arranged in a way that made the property feel expansive, yet you never felt like to had to walk for miles to get from a restaurant to the beach or from the pool to the restrooms. Ease of use was clearly kept in mind in the design of the resort. We stayed in an Excellence Club Beachfront Honeymoon Two Story Rooftop Terrace Suite with Plunge Pool. We decided to spend the extra money for the Excellence Club beachfront suite because we wanted to treat ourselves and it was the best money we ever spent! The room was spacious, open, and well-appointed, although I will never understand how the idea of not having a fully closing door for the bathroom became a thing! Whose idea was that?!? The bedding and linens were incredibly luxurious, soft and cooling. Premium liquors were provided as well as a bottle of champagne, fruit, daily petit fours and turndown service. The mini bar was restocked daily. The rooftop deck that is furnished with a Bali bed, a sofa sitting area and a sunning bed. The front row views of the beach and ocean were absolutely worth the price if you want a truly unique and luxurious experience. Having access to Magna, the Excellence Club exclusive restaurant was a major bonus. Having breakfast on the Magna deck was a nice break from having to choose between hundreds of dishes at the buffet. The food in general was very good. Our overwhelming favorite restaurant was the Indian restaurant, Basmati. It was some of the most delicious, fresh and vibrantly authentic Indian food we’ve ever eaten. In fact, we liked it so much that we ate there twice during our stay. The staff at Excellence El Carmen was exceptional. Everyone was so gracious, kind and accommodating, often anticipating your needs. There was one person that we continued to see throughout our stay who was a constant bright light of positive energy. We spotted her refereeing Bingo games, leading dances and archery lessons. In fact, we saw her lead and/or participate in nearly a half dozen activities throughout our stay. We truly believe she is one of the best employees the Excellence El Carmen has. Her name is Miskeyla and she deserves a raise and a promotion!!! In all our stay was incredibly relaxing, rejuvenating, joyful and truly luxurious. We can’t wait to return to the Excellence collection for years to come.