EVO Payments (US)Reviews of evopayments.com

Use literally ANY other company! I was robbed by evo payments for years. Hidden fees, contracts that auto renew and horrible customer service. Beware! You've been warned!

scam alert this company will debt your account for life tried to cancel account due to using a diff processor gave me run a round for 1 year debted my acc every month with out providing any service over 4k lost

After being a loyal customer for over 3 years I was hit with all sorts of unnecessary bills after trying to stop their subscription. Companies like this should be shut down by the government and the people in charge should be barred from employment and sent to prison never to see the light of day.

The place to go if you want to be ripped off FOREVER!!! NO WAY TO SHUT ACCOUNT! You will keep paying tons of $$ FOREVER. Staff are mean, threatening, unhelpful and vicious. They will debit your checking account FOREVER! AVOID AT ALL COSTS! They billed me for months after I stopped using them & threatened to bill me $500 for equipment they never gave me. They are dangerous to your business & they helped kill mine. BEWARE!!!

Absolutely worst experience with a company I have ever had. STAY AWAY FROM EVO! My business was destroyed by a fire on March 9th 2021. Lost everything. Joe Fink with Piedmont Cash Register referred me to EVO. After the fire Joe and I via a 3 way call spoke with EVO Payments and informed them of the situation. They assured me that the account would be closed and that they would assist in getting me setup with my temporary location until my new location was established. Once my new location was established we Joe Fink and I made another 3 way call and had everything closed and switched over to the new location. We sent the equipment back to them. They sent all new equipment to the new location. On April 15th 2023 I noticed the charges were high. After calling EVO I was informed that I was being charged for ALL THREE ACCOUNTS. I called Clover and pulled their equipment immediately. Clover installed their equipment on the 17th. I called EVO Payments on the 17th and closed all accounts with them. Then the hit my account with 3 separate charges of $495.00 them 3 times after that they charged my account an additional $250.00 they took over $2000.00 in a month. AFTER I DEMANDED they take nothing from my account. My bank couldn’t help against these thieves because of the coding that EVO Payments used for the transaction. EVO Payments refuses to help me in any way shape or form. I had to close my account at the bank to stop them from taking anything else.

I recently cancelled my account after being a customer for 12 years. A month later I was billed a $495 "early cancellation" fee. I was never told about this fee and how can it be considered an early cancellation after 12 YEARS! This is the exact reason I cancelled my account. They continually add more and more fees to your bill until it makes no sense to use them anymore. Avoid this company.

After 10 years you cancelled me? And you're holding 10% of my money for 6 months? Plus, crazy big fees that creep up! Don't use this company.

As a loyal customer who never had any issues with their account. This company ended up holding my money for 3 months. Worst company stay away find anyone but them