EviteReviews of evite.com

WHAT A DEPLORABLE CUSTOMER SERVICE! I WOULD GIVE THEM A "0" STAR RATING. I AM TIRED OF EXPLAINING MY PROBLEM FOR A YEAR NOW SO I'LL BE BRIEF. I HAVEN'T RECEIVED AN EVENT EMAIL NOTIFICATION SINCE MARCH 11, 2023, IN SPITE OF THE FACT THAT MY PROFILE AND EVENTS APPEAR ON THEIR WEBSITE. BUT... THEY DON'T SEND ME INVITATION NOTIFICATIONS VIA EMAIL. SINCE YOU DON'T REMEMBER TO VISIT A WEBSITE ON A REGULAR BASIS, I MISS THE EVENTS. THAT'S THE ONLY WAY I BECOME AWARE OF MY EVENTS UNLESS MY FRIENDS TELL ME WHAT'S GOING ON SO I CAN GO TO THE EVITE WEBSITE AND RSVP.. I HOPE YOU ALL UNDERSTAND WHAT'S GOING ON HERE. IT IS COMPLICATED, BUT I HAVE TRIED EVERYTHING, SENDING THEM EMAILS, TALKING TO MY OWN COMP. TECHS, TRIED TO CORRECT THE PROBLEM ON MY OWN BY DELETING AND REINSTATING MY EM ADDRESS, BUT EVERYONE SAYS THAT THE PROBLEM IS WITH THE EVITE SYSTEM. ON TOP OF THAT EVITE CONTINUES SENDING ME FORM LETTER EMAILS WITH BOGUS INSTRUCTIONS THAT DON'T RELATE TO MY PROBLEM. EXASPERATING!!!!

I used Evite to send invitations to our annual Christmas party. After the party, we decided to send a “Thank You” to our guests. At the END of the Evite thank you order, Evite said that the “individual purchase” would be $1.99. No big deal! What Evite failed to mention (intentionally of course) was that the cost was $1.99 PER RECIPIENT! At no time did Evite give me the total cost before I paid. $240 later I was surprised that Evite would stoop to such a low level scam.

Terrible experience. When I accidentally deleted some invitees on my list, I freaked and tried to find a way to do it on their website. I could not find a way to re-instate them. I tried to call Evite…no such customer service number…I emailed them at least 3 times in one week in early September. My event was Sept 24th. I didn’t get a response until Oct 18th, more than a month later!!!!!!! And it was an automated response. Do not waste your money on Evite!!!!!!!!!

This is the worse possible e-invitation to use. It is full of glitches and it is not user friendly. Save your money do not use this service !

I paid for premium Evite for 40 invitations and it did not work at all. Then I paid again thinking I had done something wrong and I wanted to get this done. Still did not work - the same thing happened. When I tried to send invites nothing happened. So my daughter set up a free Evite invitation and that worked fine. I would like to get my payments back they were around $32, two of them, so about $64 in total. I have sent emails to Evite support but not gotten any answers.

$150 disappeared from my Pledge account advertised through Evite. Evite said they had no access to Pledge. Pledge said they had no access to Evite. My money is still missing.

Evite has become glitchy and clunky with unexplained limits on function (ie) not being able to chat with all guests, a limit on the free invites that isn't clearly stated anywhere, and an inability to upgrade after the invite is sent... b/c that's when they tell you there's 12 person limit. Customer service is unreachable. I've used Evite for years and after this cluster @$#! of an invite will delete my account. I cannot recommend this company to anyone under any circumstances.

Expensive, but hoped this reflected the service quality. Sadly over half of invites failed to deliver and these were our most important VIPs.