Evil ControllersReviews of evilcontrollers.com

I have owned many evil controllers. When they work, they are amazing. That’s the last good thing I have to say. They have arrived DOA, sometimes failed in hours. Their quality control is non-existent and WHEN you have a problem, their horrible customer service will leave regretting your purchase. Most recently I paid $377 for a controller to be rushed and it showed up DOA. The manager, Aaron, promised me (in writing, btw) that they would replace it the following Monday. That was over a month ago. No updates. I sent an email, 5 days later he sent a response asking for order numbers… I expect elite combustion controllers to fail - after 5-6 months. These used to last this long. Something changed. They are worse, and the company itself has literally the worst cut service I have ever encountered. I mean that. I have FIVE Evils. Four of which are at the factory for replacement or repair. The fifth just developed stick drift. The government should get involved- they are ripping people off.

Shipping prices are ridiculous

Looks like these controllers all have the same issues and the company customer service is sketchy: Ordered a controller with just the rapid fire mod. Controller is lighter than a stock PS4, it does not have the vibration motors inside- so there is no "shock" in this dual shock. Controls to activate and use the mod are a little confusing and can't even tell if the mod is working. First time using it the left stick goes on cruise control and the input sticks so the input continues even after you put the stick back in neutral position. Their response was to calibrate it and check the dead zone. Still not working. They sent a postage paid sticker to send it back to "look at" it, but I asked for a refund. Based on other reviews I am expecting the run-around and probably a restocking fee. Clearly based on the reviews these guys put out a shoddy product and their website doesn't have reviews of their product, so that should tell you something. I had a modded controller from another company that lasted for 5 years- can't remember where I got it, but I know I paid less than for this garbage.

One of the worst experiences Ive had with a company. I purchased a $350 controller that after 3 months had two face buttons stopped working and the left stick drifted. I decided recently that I would get it repaired as they had a deal for $39 to have a it repaired and shipped back, this deal is still currently on their site. I had a representative named Aaron reach out to tell me that they would not be honoring what I paid for and I would need to actually pay $75 to have it repaired instead. Aaron specifically was very rude and this company does not care about returning customers. If you are looking for a quality gaming controller, your are best to look elsewhere.

I purchased a custom controller and about 6-7 months go by and I start having extremely bad stick drift. I contact them about that and they tell me it’s my settings (it wasn’t because it worked fine for 6 months) so they give me the run around for a month and finally they offer to fix it for me, I can pay $75 and it MIGHT fix it but would eventually revert back to the stick drift or I can pay $100 to get completely new internals in the controller. Not something I’d want to do since the first internals lasted 6 months. And I spent $200 on this controller. Do not recommend

So I finally decided to give Evil Controllers a shot... and let me tell you, my gaming experience took a plot twist of villainous proportions! 😂 I swear my controller is dipping into dark magic. I pressed 'jump', and somehow, my character opted for interpretive dance moves instead! I called customer service, and it felt like they were reciting an ancient incantation to cast me away instead of helping out. 🧙‍♂️ But hey, if you're looking to add some 'Evil' spice and unpredictable chaos to gaming—totally hit them up! Plus they took 15% restocking fee , Who knew that glitching mid-boss fight could become a new form of torture entertainment. 📉🎮 #EvilControllersorEvilComedians?"

I was sent the wrong color controller. The whole point of this was to make a custom controller for my son, not to be given "what we had in stock". After 2 months of back and forth emails they've gone silent. This wannabe company is a joke and the tech is beyond outdated. I know nothing about video games but having done my research after this mess, I see you truly do get what you pay for...hence the never ending 50% off holiday sale tactic. Theres a reason they (he) doesn't have a phone number or address listed, a reason for no website reviews... and a big reason these lifeless influencers do positive reviews on them. It's the only way to get the name out there because the average joe would tell you the company (garage) is trash.

$300 for a custom controller, from day 1 had issues with triggers not working properly. Fortunately or so I thought no big deal as I purchased a 2 yr warranty when I bought it. Warranty is as worthless as the controller. Sent it in to have triggers replaced got it back and it doesn’t function at all. Emailed them and continue to be told it’s my problem there is nothing wrong with it. Be smart and buy nothing form evil unless you like giving money away.