Everything Track & Field/ M-F AthleticReviews of everythingtrackandfield.com

Response from Everything Track & Field/ M-F AthleticApr 18, 2023

Hello Alexander, We appreciate you ordering from us and also the feedback regarding your experience, and will forward this to our web manager. We have noticed that sometimes when customers have reported issues on our site, it has been due to data clutter from cookies and cache on web browsers like Chrome, Safari, Firefox, etc. This either slows down websites or blocks certain pages. A suggestion would be trying to clear your browser data and see if that helps fix the issues moving forward. As for the shipping time for your order - our warehouse that we ship from is located in Rhode Island and all in stock orders placed online before 2pm EST will be shipped out the same day they are placed (excluding weekends). Since we are on the east coast, shipping across the country to your location is a 5 business day transit point. Unfortunately, for the time frame that you ordered and when you need to receive the items, choosing an expedited shipping option was necessary. For the future, all shipping details are noted on our site here, for your reference: https://www.everythingtrackandfield.com/shipping. I also wanted to look into the past order you had ntoed that was $300+. Using your name to search in our system, I just found one other order totaling $44 in February. I tracked that shipment, and it looks like it was delivered to you in 6 business days, on 3/7. FedEx did note the packaged was delayed 1 day in transit due to weather conditions, which is out of our control. If that $300+ order you did mention was ordered through our company, I’m happy to look into the transit time for you. If you have any other questions please let me know. Again, we certainly appreciate your order! Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]