EverymedsReviews of everymeds.com

I have made repeated phone calls over the last three weeks trying to get this company to finally mail out my pen. Every single time, I’ve only been able to reach the same two customer service agents—Rebekah and Pam~ and absolutely nothing has been resolved. Within the last hour, I spoke with Pam and told her I was completely fed up and needed real answers about what was going on with my order. Instead of helping me, she made my membership inactive. When I called back and got her again, I told her I knew she had canceled my membership, and she denied it. After that call, I went back into my account and suddenly it was active again. It’s clear these customer service agents are messing around with the accounts and the orders, and I am completely fed up with this company. This has been the most frustrating experience I’ve ever had with any business. There are so many other well-run, professional companies that actually fulfill orders and treat their customers with basic respect~ unlike this one.

My $169.00 dollar RX was dropped at someones front door (NOT MINE), they basically said not our problem. when I contacted Everymeds their response was basically - since the courier (Fedex)confirmed it was delivered not our problem. Mind you I have a delivery station at my apartments where my package could have been left safe and secure. Not willing to replace or refund my money. Filing a complaint with the BBB as well

I normally don’t leave reviews, but I feel obligated to warn others about my experience with EveryMeds. The last few weeks have been an absolute nightmare. After placing my order, First I was double-charged, and trying to get help has been almost impossible. Then placed 4 different orders and none were completed or sent. Customer service keeps bouncing me from one department to another, promising the issue is being “escalated,” yet nothing ever gets resolved. You were told something different in every department. I’ve sent countless emails and texts, made so many phone calls~ and every time I either get ignored or fed the same scripted answers. I’ve been brought to the point of complete frustration and have wasted an unbelievable amount of time only to end up getting absolutely nowhere. Something is definitely wrong with this company. This has been, without question, the most unprofessional experience I’ve ever had with any medical or customer service provider. What’s even more concerning is that after reading more reviews, I learned many customers never even received their GLP-1 medication, and some are calling the company a scam. Based on what I’ve personally gone through, I can understand exactly why. I’ve lost time, money, and weeks of peace dealing with this situation. I strongly recommend choosing a different company entirely if you’re considering ordering from them. And to add to what the gentleman said below this review, I’ll be filing a report with the Better Business Bureau as well. It’s hard to believe the recent positive reviews are genuine when so many people, myself included, are experiencing the same unresolved problems. Don’t be fooled by what appear to be fake reviews

It seemed great but then the next day the doctor stated everything was denied and I would be refunded. :( Simple and great service. Jason Carter was great and helped me through my issue!

And the shenanigans continue with this company as I seem to continue. There was supposed to be a refund earlier which showed up then disappeared in my account. I was charged twice. At this rate I will probably use a different service that has their business more user friendly you know like a phone number that works

I have been on to tireappetite for the past few weeks from a different company. I have decided to use every med due to the way injections are ready and I don’t have to deal with syringes, but my experience so far has been horrible. I keep sending messages to their customer service to find out where is my order after a week of being charged and they keep saying I need to provide documents and when I go to the site to provide documents, there is no option to provide those documents then they asked me to send another request so they can technical department look into it, but I have not heard back and that was yesterday morning and the Customer Service over the phone told me she will get back to me in 30 minutes after being on the phone with her for almost an hour trying to figure out what’s going on so as of today I had asked him to refund my money and I will take my money somewhere else, but I did not hear back from them again, so I hope this review will help other people to realize it’s not easy to deal with this company as much as their advertising is very tempting. — update: I finally got a hold of someone and asked to cancel everything. This is B S company that obviously has not only customer service issues but technical issues that can’t fix. They said my order couldn’t be filled because it was waiting for documentation from me!!! Well, I had to yell and tell them…. I KNOW!! Your system doesn’t allow me to add any documents and there is NO OPTION. SO JUST CANCEL! Found another company cheaper anyways!

I wish I could give a 0 star. Never got product. I saw all the bad reviews online, still gave them a chance because I wanted the "PEN". I requested a cancelation, let's hope I don't have to bank block them.

I placed my order 30 days ago, I was approved and paid for the months worth of medicine. I have yet to receive my medicine and their support team has been a nightmare to work with. They go days/weeks without responding. I have had to follow-up with them 10 times at this point with no resolve. I have now requested to be refunded 3 times with zero movement. I would not recommend to anyone at this point.