Everymeds Reviews | Read Customer Reviews of everymeds.com

Everymeds Reviews | Read Customer Reviews of everymeds.com

Everymeds reviews

Showing 65 reviews with 1 star · Clear filters

Tammy H.
Mar 24, 2026
My second order was shipped to wrong…
My second order was shipped to wrong address. I emailed them to let them know and request a replacement order be sent to my correct address. The customer service agent was friendly in her communication informing me the matter would need to be sent to escalation department for further action with a response within 24 to 48 hours. That was on 3/19 and it’s now 3/24. I’ve missed my weekly injection and still no response or action.
Response from EverymedsApr 6, 2026
Hi Tammy, Thank you for your review, and we’re really sorry to hear about the issue with your order and the delay in getting this resolved, especially given the impact it’s had on your treatment. We’re glad to hear our agent was helpful, but we completely understand your frustration with the lack of follow-up. This isn’t the level of service we aim to provide. Please reach out to us again at support@everymeds,com with your order details so we can urgently chase this with our escalation team and get this sorted for you as quickly as possible. Thank you for your patience.
Report
Rachael
Mar 13, 2026
Disappearing Act…?
They happily took my payment of £555, then all went quiet on the western front. No acknowledgement, no contact, no answers, just £555 worse of. I have put in a chargeback with my card and hoping they can get my money back.
Response from EverymedsApr 6, 2026
Hi Rachael, We’re very sorry to hear about your experience and apologise for the lack of communication. This is not the standard we aim to provide. Please contact our support team on [email protected] with your order details so we can investigate and resolve this as quickly as possible. Thank you for bringing this to our attention.
Report
Marc M.
Jan 28, 2026
Not sure if this company is trustworthy for the $$$
after first 2 months the pen was easy to use but still no weight reduction . after third month they reduced the price and gave me a vile and syringes for $100.00n less. Prior month I did request a higher dosage and they stated they would increase , but still same dosage and after 3 months still no weight decrease . I asked if maybe pharmacy was not adding the gap meds or adding too much b12. still waiting for response after 3 days . May have to find another supplier.Sad I spent almost $1000.oo with no results .
Response from EverymedsJan 28, 2026
Thank you for sharing your experience with us. I understand how frustrating it must feel to have invested time and money without seeing the expected results. We take your concerns seriously. I will escalate this matter immediately to ensure you receive clarity on the dosage adjustment and confirmation from the pharmacy regarding the medication preparation. You should not have to wait this long for answers, and I’ll prioritize getting you a response. Your trust is important to us, and we want to make sure you feel supported and confident in your treatment plan. I’ll follow up with you as soon as I have the pharmacy’s confirmation. Thank you again for your patience, Marc.
Report
Susanne C.
Jan 20, 2026
The worst
The worst. They send out meds (and the wrong ones at that), without and details, instructions or follow-up. They do not answer emails promptly. If at all! They sent my daughter semaglutide instead of Tirzepatide without telling her how much or how to use. It was her first time and they were unresponsive. Totally irresponsible. DO NOT USE!!!
Response from EverymedsJan 20, 2026
Hello Susanne, Thank you for sharing your experience with us. We’re very sorry to hear about the issues you and your daughter encountered, including the medication mix‑up and lack of communication. We understand how serious and frustrating this situation must have been, and we sincerely apologize for the distress it caused. Your feedback is extremely important, and we take these concerns very seriously. We will be reviewing this matter to ensure that proper instructions, follow‑up, and responsiveness are prioritized moving forward. Please know that your trust and safety are our top priorities, and we appreciate you bringing this to our attention.
Report
Karren N.
Jan 13, 2026
Avoid this company at all costs
Avoid this company at all costs. They are understocked and untrustworthy. Their telephone solicitation sounded like a good deal and about $100 less than my previous provider. The first month went smoothly but then I was charged an additional $100.00 for the second month. When I called to complain about the discrepancy, customer service agreed that I was over charged but it took two more calls and about 10 days before a refund was reflected in my bank account. That was three weeks ago and I still haven’t receive my prescription. In addition, while I was promised a pen for injection delivery, I’ve been informed that only vials and needles are available. This company is a scam. Don’t waste your time and money here. There are plenty more reliable providers.
Response from EverymedsJan 13, 2026
Dear Karren, Thank you for sharing your concerns with us. At present, pens are unfortunately not available, and the vial option is the only method we can provide until we receive further clarity on pen availability. I completely understand how disappointing this must feel, especially after being promised a pen delivery. I’m also truly sorry to hear about the frustration and inconvenience you've faced with the unexpected charge, delayed refund, and unfulfilled prescription. This is not the standard of service we aim to provide, and your concerns are absolutely valid. Please know that we take your feedback seriously. I’ve escalated your case internally to ensure your prescription is prioritized and that any remaining issues are addressed promptly. We’re also reviewing the communication and fulfillment gaps you highlighted to prevent similar situations in the future. If you're open to it, I’d like to follow up directly to confirm your current prescription status and ensure you receive what was promised. Your trust matters, and we’re committed to making this right.
Report
Krisitn S.
Dec 31, 2025
Can’t get ahold of anyone to cancel…
Can’t get ahold of anyone to cancel services. I have called and just sat on hold for over 30 minutes and I have emailed with no reply back. Horrible company to deal with.
Response from EverymedsJan 2, 2026
Dear Kristin, We sincerely apologize for the difficulty you’ve experienced in trying to cancel your services. Waiting on hold for over 30 minutes and not receiving a reply to your email is unacceptable, and we understand how frustrating this must be. Your feedback is very important to us, and we will escalate this matter immediately to ensure your request is addressed without further delay. Please know that we are committed to resolving this issue quickly and improving our communication process so that situations like this do not happen again. Thank you for bringing this to our attention, Kristin.
Report
Johanna D.
Dec 30, 2025
Impossible to cancel, scam company
I ordered with Everymeds and got my first months supply. I could not tolerate the medication and I went through the horrible process of cancelling my subscription which involved long hold times with customer service in ANOTHER COUNTRY! I was assured my account was cancelled but when signing in it continued to show active. I ended up just cancelling the credit card I had used so they could not bill me and then today several months later I was notified that my order is ready to ship. This company is a scam! Stay away from them
Response from EverymedsJan 2, 2026
Dear Johanna, We are truly sorry to hear about the difficulties you experienced with your subscription. Long hold times, unclear account status, and unexpected charges are unacceptable, and we understand how frustrating this situation has been for you. Your feedback is very important, and we will escalate this matter immediately to ensure your account is properly reviewed and resolved. Please know that we take concerns like yours seriously and are committed to improving our processes so that patients never have to go through this again. Thank you for bringing this to our attention,
Report
Le
Dec 29, 2025
Good until the 3rd month paid and never…
Good until the 3rd month paid and never received my meds in return I gained 8lbs, consumer service is horrible
Response from EverymedsDec 29, 2025
Dear Le, Thank you for sharing your experience with us. We’re very sorry to hear that you did not receive your medication after your third payment and that this has negatively impacted your progress. We understand how frustrating this must be, especially with the added difficulty of reaching our customer service team. Please know that this is not the level of service we strive to provide. We are actively reviewing your case to ensure your medication is delivered promptly and that any billing concerns are resolved. Our team is also working to improve communication and response times so patients can get the support they need without delay. We truly appreciate your patience and feedback, and we are committed to making this right for you.
Report