Eversource EnergyReviews of eversource.com

Sam R was amazing to work with during my call. He solution oriented and very commending. He deserves a raise! I had calls in the past that weren’t nearly as helpful.

It was nice I’m a super nervous person over call and a man named Robert was kind and helped me out I enjoyed this call oddly enough even though I hate making calls like this so thank you Robert

After waiting on the phone to speak with a custormer service person to help me, I was connected to a delightful and helpful woman named Aneesa. She helped me create an account for my new home and patiently helped me navigate the online process to complete my account. Aneesa was extremely helpful and very generous with her kind support and a very pleasant demeanor. Thank you Aneesa for your skills and patience!

Good service even in bad conditions.

Issue: loss of full power due to underground line corrosion. Dave Bergeron arrived on site within an hour of my outage report and his knowledge and experience along with his work ethic identified the problem quickly and completed repairs in short order. Dave professionally carried out his work, in extremely low temperatures and communicated freely with myself and my neighbor. He is a pleasure to work with and a valuable asset to your company.

I spoke with brandy today regarding a downed pole. She stayed on the phone with my husband and I for over 1.5 hours trying to help us solve our problem. She was knowledgeable, resourceful and helpful. She was a pleasure to talk to. Eversource needs to give her a promotion. Her customer service skills and knowledge about your company is stellar and second to mone.

lenny galarza came out to my house on 9/29/23 to change my gas meter.it's to bad he didn't have a boat lol. it was raining so hard he had to walk through so much water. when he came in my house he even put booties on because i had new carpet and he took his wet jacket off. he was so polite and very helpful. you are lucky to have him on your team. debbie toth

I needed to call customer service to get assistance with helping one of my participants for work. Tracy in South Carolina went about and beyond. I had been calling and working on an issue for months. She got everything cleared up and was so friendly and knowledgeable. When we were done with that issue she had to hand me off to another department and made sure the connection was made. I then spoke with Robin and AGAIN another person who was knowledgeable and friendly! Thanks EverSource!