Eversource EnergyReviews of eversource.com

The people of Connecticut are being forced to pay for other people who have not paid their bills...absolutely ridiculous to add sometimes upwards of $300 a month to pay for someone else???

If I could give zero stars I would. Pricing my family out of our home, charging $300 a month in “public benefits” to help Eversource recoup money lost during the pandemic ( people not paying) has now been passed down to those who do pay. Criminal, can’t wait to leave CT

Crazy outrageous rates! When will the madness end!? So out of touch! People can barely pay their own bills and now have to pay others! Why!? Worst company ever

Worst utility ever. Service stinks and their pricing with public benefits is criminal. They raise rates constantly and post record profits. This company makes me wish for the stone age again.

If i could give zero stars i would .. .this company is up there with communist/ nazi party they over charge for their service and have bad costmer service.

I would give this company zero stars if I could. My electric bill is consistently over $800 per month because of the Public Benefits Charge, and there is no way to opt out. This charge is an enormous burden on my family. It's unacceptable that customers are forced to pay such high fees without any options or recourse. An independent audit needs to be conducted to investigate this company’s practices, which appear to be borderline corrupt or at least highly questionable. Customers deserve better accountability and fairness.

My usage alone is a reasonable cost given the season, but adding the transmission, local delivery, and public benefits costs (that we CANNOT opt out of) are absolutely annihilating me, and on a single income, it isn't cute. I barely run my heat as is in an attempt to keep the cost down, but to keep from literally freezing, I at least need to keep it at 55 degrees. Even at that, my bill was over $300 recently, and I wasn't home for 2 weeks! Absolute robbery, and I hate using that phrase. Do better, Eversource.

For a company who main purpose is to maintain the utility lines, they failed to do but the bare minimum for years, and due to the severe winter storm in 2008 were forced to cleanup thier mess only to turn around and put the burden on the clients by increasing charges almost 10 fold. I say clients facicously, as they have a monopoly and you can't evenly legally disconnct from the grid in this state. This is especially problematic when delivery charges are more than double generation charges and they gave record compensation to thier executives in return for poorly managing the company. I've been petitioning local and federal legislature to make changes to no avail. To add insult to injury our power was turned off today after remained of payment was sent in full on the 4th and posted on the 6th. Representative claims last payment was not found in thier system only to call back 10 minutes later the moment I sent bank records stating the payment just posted (bank records prove ACH payment posted 3 days ago) Will be without power now for 2 days with a 48$ reconnection fee for an issue on thier end.