Eversource is New England’s largest energy provider, proudly serving more than 3.6 million electric and natural gas customers in CT, MA and NH.
Eversource Energy (eversource.com) has 103 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Joshua P.
Absolutely the worst company out there. I live in a multi-family house. They totally screwed up both of my utilities and have been charging me my neighbors bill for over a year. They haven’t reached out in 3 months. They deleted my electric account, and sent me a disconnect notice.
Gustavo G.
UPDATE: They increased their bills by 48%, that's doubling your bills! Can you believe this company, begs the question, how many millions does the CEO, CFO and other executives make? WITH INFRASTRUCTURE BUILT BY OUR GRAND, & Great grandparents, these people have no shame! People need to speak up more. THANK GOD I got solar, Eversource doesn't want u to go solar because you will break free from their chains, call this guy (Michael Ficarra) at Venture solar, tell them Gus sent you their way 1 (413) 222-6258, the state gives you 26%back on the price of the solar panels in your tax return! They charge $170+ just for "delivery fee", with infrastructure that was built BY THE TAX PAYER, 100+ years ago. RIDICULOUS. Lower your "delivery fee"... We, the tax payer built your infrastructure nearly a century ago. And when you get solar, they only pay you 14c p/KW hour, when they charge 22c P/KW hour for their own pockets. This company needs to be seriously regulated. We need to stop regulating the private sector and start regulating these tax payer funded, public utilities, "legal monopolies", they need some serious regulations.
John S.
They're lazy thugs who do not care at all about customer service and told me there was nothing I could do about it because they're the only game in town. I wish Massachusetts would reform this cartel.
AK G.
Terrible power company. National grid is a million times better. Incompetent emergency crew. Unavailable staff in storms and other situations. Took 15hours for them to just report tree limbs touching power lines causing the outage and fixing it..terrible. Bunch of losers! Avoid avoid avoid !
Alex A.
Terrible company to get power from avoid at all cost.
T W.
Incompetence at this latest storm power restoration. 6 days, no crews in sight. Eversource should have to pay for national guard cost and refund all delivery fees to customers. No one at company should get any type of bonus this year.
S T.
To eversource, you should’ve never existed in the first place because your company is beyond atrocious in MANY aspects. I hope your company gets sued beyond belief and plummets to the ground. Eversource is nothing but a group of professional scammers. - From customers who are sick of your negligence.
Ahmadi
obnoxious and rude, the supervisors are even worse. Shame on PURA ( Connecticut government entity ) , we pay their salaries and they do absolutely NOTHING. Call them and complain anyway 800-382-4586 Att: Sally
