EverleapReviews of everleap.com

Jan 2021 Update: After several years with Everleap, the service hasn't really lived up to expectations. The servers are slow, and do go down despite their resiliency claims. Innovation and new feature rollout is basically non-existent nowadays. In the beginning it was promising to have the latest tech to work with, but they've fallen significantly behind. There is still no MySQL 8, and it took years to get two-factor authentication that ended up being SMS-only! You can get much better performance and uptime if you set up your own VPS on other clouds. On the plus side, the support remains good. To the Everleap team: It looks like WAP is dead now. It's time to build something faster and more reliable. Original review: I am very impressed with the service provided by Everleap. Whenever I need to ask a question, sometimes during late-night hours, someone will respond to you within the hour. They also took one of my more problematic sites into their dev environment to test why it wasn't running well. The issue was narrowed down and fixed. That level of commitment is awesome. I moved all my sites to Everleap after constant downtime on my previous host and Everleap is like a breath of fresh air. Downtime is practically non-existent. It's nice not waking up to several WordPress Jetpack downtime emails. They also work hard to provide updated services in a timely manner. .NET 4.6.1 and MS SQL Server 2016 are examples. Hopefully PHP 7 isn't too far behind. (-: Everleap is a perfect fit for any Microsoft developer. I look forward to many great years with them.

I really like Everleap. It's easy to administer your site and it's scaleable. It also comes at a great price. But -- They need to have a decent plan in case of an outage. Specifically, they need to copy all of your site over to the backup site, get the new site up, and then copy your site back. Also, they need to notify you of an outage. So embarrassing when it's the customers notifying you. They've said repeatedly this is impossible. I disagree. Just send us a quick text -- "site down, up in an hour" and "site back up." The last outage was for many hours, they said Microsoft had a bug in their upgrade. I'm sure that's true. That's why then need a backup! I'd be happy to pay an extra fee to have my site working during an upgrade. Still, I like EL and am sticking with them.

It was a great deal to start with to get the benefit of cloud agility, but later when our site performance started seeing spikes that brought it to its knees, they told us we would need to get a "reserved instance", so we felt not only baited and cheated, but also like this was anti-cloud. They also don't have chat services, only email, which is no good for mission critical apps. Besides that, the control panel is good, much simpler than most, and we do like the firstname basis of the folks behind the scenes. They just need to up their game.