EvereveReviews of evereve.com

I shopped in the store once and have since ordered a few times online. Most recently I purchased some jeans (in addition to a few other items) and didn't realize the jeans were "final sale" and un-returnable. They were not as pictured and didn't work for me. When I went online to return them that's when I realized they could not be returned. I contacted them to see if I could have a one-time exception even for a store credit and they said flatly said no. I asked if they would reconsider because this would impact my ever spending money there again. There are plenty of places to shop that are way more accommodating. I shot an email to all of my girlfriends (all who are absolutely the target audience for this brand) to tell them not to shop there. Also, I asked to be moved from their catalog list and they keep sending to me, which is extremely annoying.

Immediately after placing an order, I realized I needed to cancel it. There was no option to cancel on their website so I immediately emailed their customer service. Customer service immediately emailed me back and said they could not cancel it This is terrible customer service considering my order probably hadn’t even processed yet. I will not order from them again nor would I recommend them to anyone else.

This review is for Evereve’s Trendsend box subscription. I’ve tried it twice now and both times were awful. I did the “on demand” box instead of a subscription. They have you fill out a profile asking questions about clothing preferences and such. They also ask you what you’d like to see in your next box. The first box I got had stuff in it that I had said I didn’t like. There was one pair of jeans that I liked and kept but everything else went back. I decided to give them another chance and ordered another box. I was very specific about which colors to avoid and which colors I’d like to see. I also said do not send jewelry because I don’t wear it. My box came today and has grey pants, a dark colored shirt with grey in it, a necklace and couple of other things I don’t like. None of the items had any color to them. Everything is going back and I’m not wasting my time on their boxes anymore. The stylist just did what she felt like doing without regard to what i asked for.

Ordered $1200 worth of clothing from here and they sent it to my house, not requiring signature. My package was stolen and they could care less. Any other company would have immediately replaced the package. Worst customer service. Im now out $1200 and clothing.