I’ve never owned an EV before, so I had a multitude of newbie questions as this is a big transition from Acura MDX. Ever Cars made this easier than expected. Jake, my rep, was really the workhorse though. Jake took notes of everything I said I wanted, but then took it several steps further and brought up features I didn’t even know I needed! I thought Tesla held the title for longest range, until he introduced me to Lucid, which I test drove the 2023 Lucid Air… incredible. I needed some “hand holding” to figure out what I wanted, but Jake did that for me and I’m grateful.
SD
Sarah D.
I had previously bought an Acura ZDX…
I had previously bought an Acura ZDX from this dealership, and when I called with a follow-up question regarding some paperwork, Jake V. answered the phone. He helped me with all of my questions and was extremely knowledgeable, professional, and easy to talk to. I really appreciated how quickly and clearly he handled everything, which made the whole process simple and stress-free. I will definitely be asking for Jake the next time I visit this dealership to buy my next car
TS
Terry S.
I walked into their store on Saturday…
I walked into their store on Saturday and the parking up front was all taken by other customers. Seems like they get busy and I had to wait a bit, but YG helped me to see a Taycan. I was told that I can do the whole process remotely, so once I figure out what I want—I will be more prepared. Cool guys overall and it was fun to chat despite them being busy. Thanks for helping me out on a busy day YG! Try to schedule an appointment and do not be like me if you are stopping by lol
CU
customer
I’m so thrilled with this company
I’m so thrilled with this company. Excellent customer service and support. They have reached out to us to make sure we’re happy with the vehicle. Cars are still under manufactures warranty. Best prices and you get to take advantage of the depreciation in the EV.
We’ve bought two cars from them and had five of our friends purchase as well. I can’t imagine buying a used EV from anyone else.
DD
Danny D.
Customer service is very poor after you…
Customer service is very poor after you send them your money. For almost a week I didn’t hear anything back and we thought the whole thing was a scam. They finally responded to our many calls and emails and then told us it would be 3 weeks before receiving our paid for car. I will never buy from Ever Cars again.
PA
Patrick
Great car dealership! Will buy from again
I had a great experience and got a great deal on both the vehicle I purchased and traded in. I purchased the vehicle without ever seeing it in person. They provided pictures and videos and were completed accurate. The team was great to work with before and after the sale. I will buy from them again....even though I'm on the other side of the country! A+++
GK
Gleb K.
I’m truly grateful for the amazing…
I’m truly grateful for the amazing experience I had with Ever Cars, this was on a completely different level compared to any car buying experience I’ve had before.
From the very first phone call to visiting their beautiful showroom, everything felt smooth and thoughtfully organized. Having customer parking up front and the car ready upon arrival made a huge difference. From the moment I walked in, I was welcomed with genuine smiles and a team that truly cared.
What stood out the most is how different they are from traditional dealerships. There was absolutely no pressure, just honest guidance and support to help me make the right decision. The atmosphere is warm and cozy, the showroom is inviting with great music, and the entire experience feels comfortable and stress-free.
I also really appreciated how easy their website is to use and how transparent everything is. The whole process was straightforward, with no traditional dealer games or hidden fees something that’s very often in this industry.
I’m incredibly thankful for the entire Ever team and especially Giorgi for making this such a smooth, enjoyable, and memorable experience. I highly recommend Ever Cars to anyone, whether you’re looking for an EV or any vehicle
CU
customer
Zero Continuity, Zero Accountability. Buyer Beware
We bought a 2022 Volvo from Ever Cars on Wednesday — that transaction went fine, which was barely ok.
On that same Wednesday I test drove and reserved a 2023 MINI Cooper SE, trading in a 2021 Tesla Model Y. I had already sent detailed trade-in photos — 4 exterior, 4 interior, VIN, mileage — on Tuesday. By late that week, the finance team had called, walked us through all the paperwork, and I'd signed the financing documents. Vehicle swap was scheduled for Saturday at 1:00pm. I told them explicitly we needed to be in and out — my wife had work and we had our 3-year-old with us.
We arrived on time. We then sat in the showroom for over 30 minutes, completely unacknowledged. Every employee on the floor clearly knew what was going on; nobody said a word to us. I finally stood up and asked. A man who introduced himself as a co-founder, Lasse-Mathias Nyberg, informed us that our Tesla was being re-appraised because of scuffed wheels — a detail fully visible in the photos they had sat on for four days. The revised offer came in $1,600 below the $25,500 already agreed to, and he suggested we had "lied" on the trade-in intake. The photos say otherwise.
What Ever Cars actually delivered:
Four days of submitted photos ignored until the literal moment of pickup
Financing signed, then the deal re-opened on pickup day over a $1,600 adjustment they could have raised any time that week
Over an hour of our time wasted with a toddler in a dealership waiting room
A second hard credit pull without my authorization, two days after the first one for this same deal
Zero continuity between staff — every handoff starts from scratch, with no memory of what the previous person agreed to
No apology, no attempt to salvage anything, no call from management
After I walked, a single text: "released the vehicle you reserved"
If you're considering Ever Cars: understand that a signed agreement here means nothing until the keys are in your hand. They will re-trade the deal at the moment of maximum leverage against you — when you've already arranged financing, rearranged your day, and shown up with your family. Buy elsewhere.