EverBankReviews of everbank.com

They lie, they twitched me from savings 4% to world maket 2.5% (high risk) w/o telling me. Tried to withdraw money asked for printed wire transfer papers, never came. Asked them to mail me a check, they said Fed X needs to me sign - but it never came. Then they said they used USPS but had no tracking number. This bank is NOT trustworthy at all.

DO NOT OPEN AN ACCOUNT! After a month of it being open, they canceled my account for no reason. If I was committing financial fraud, okay, but yeah, no. Said it was a “bank decision.” When I asked if someone I could talk to could give me a reason, the answer was straight up “no.” Unreal. All I got in initial notification was an email saying we sorry to lose you. Took 2 weeks to open the stupid account with numerous phone calls. And now it’s a headache cause the money is being sent as a check in the mail. Ridiculous. Do not bank with them. Complete regret!

Tried to open an account but immediately had so many issues, login credentials not working, site being down. Spent a week going back and forth with customer service trying to access the site. I made the mistake of transferring several grand after I was told the problems would be resolved. Then I called and they, NO LIE, told me that I was "suspicious" and could not have an account with them. Now I have to wait, my money in their hands for a check to come in the mail.

Leaving this bank ASAP - I should have read the reviews, which btw this "bank" now rates at the very bottom of every bank on Trust Pilot. Advertised APR is 4.30%, I just checked all 3 of my accounts were dropped to 3.70% making actually making them the LOWEST interest bearing account online, they lie and deceit. Worst of all you can't actually get your money out, in July they (again with no warning) limited daily transactions to 10k and monthly on 30k. I actually had to sell stocks to pay my property because I literally COULD NOT GET MY MONEY FROM THIS BANK! Stop reading now and AVOID THIS WEBSITE AND THIS BANK AT ALL COST.

This company offers great initial Performance Savings interest rates. While I acknowledge the notice that it is a variable rate, I have 2 other High Yield Savings accounts elsewhere that did not lower the rate like Everbank did (and without any notice). Everbank lowered my rate by .60%, but still offers new accounts my original rate. When I called asking for the higher advertised rate, they told me they could not give it to me, it is only for new accounts. Their website and mobile app are awful as well. I immediately transferred my money out and will not do business with a bait and switch bank like this.

I applied for a high interest savings account, a process that has always been simple with other institutions. I received word from them that there was a discrepancy of some kind that I needed to resolve with the bank that would be originating the funds. I have never had this happen before, and have opened accounts with many different banks. I decided to withdraw my application and apply instead to another bank (which subsequently had no problem with my application). Since that time, I have informed Everbank no less than three times (and maybe four) that I was withdrawing my application as I refused to jump through hoops for them. As weeks went by, they continued to send me emails, left a voicemail message, etc. I finally heard from one person that they had finally cancelled the application. On the same day, I received another message that they had "received additional documentation" and were "reviewing my application." I would run away from this company, as it appears their system is chaotic, and the left hand and right hand do not communicate. Although the "date" of the most recent experience is written as 9/5, the situation actually began in early August.

Fraudulent transactions on both of our debit cards, even though we've never used them anywhere. Asked for plain ATM card, told it wasn't an option. My card was already locked to be safe after my spouse had the issue with her card that doesn't even leave the house. They still called me asking if it was me, what is the point of locking the card, then? Website is also lackluster, especially for an online bank

Bad experience trying to just open a savings account. I thought this would be an easy process. Called everbank and they took our application over the phone. Seemed strange but they need my wife to send a photo of her social, We did that right away to the email they said. Then called back a week later and they said they didn't get it. Ok forwarded again to supposed correct email and nothing. Next I called again and they gave me the original email to send again. Finally called back and yah that got my email. Of course now they said it was being flagged for my wifes name being reversed by agent entering. How someone can reverse "Lisa" and a 10 digit last name is beyond me but to have several extra calls and no one noticed? So next they said after almost a month that I would have to resubmit my app due to this. No thanks!