EverBankReviews of everbank.com

Their rates are competitive, true. But if you want to get a better rate at a different bank, there are limits on external transfers from Everbank to your external bank. Only $10,000 per transfer max and. $30,000 total transfers per month.  I am a retired consumer banking lawyer and sure there are violations of the truth in savings act in their disclosures, but don’t have the energy to research that right now.. i’ll just get my money out of there, even though it takes forever with this external transfer rule and move it elsewhere even for lower rates.

Impossible to create an account. It keeps getting declined. When I called customer service, they keep ‘guessing’ what it might be.

Not a good experience , I have carefully engraved a #highreturnsinvestment in my #User #Photos

Been a customer for nearly 8 years and while I've stuck with them it's not due to their "quality customer service", they have no contact via online whether it being online chat or online message center, you have to call them on the phone and most questions cannot be found anywhere in their terms or FAQ's, deposits take forever to clear and there isn't a rhyme or reason as to when each deposit will clear, made an ACH transfer days ago and am still waiting for it to be applied to my available cash, really wondering whether it's worth it with them anymore, the rates were good and now they're just like the rest, biding my time with them

I submitted a wire transfer this morning for funds that needed to go out and be delivered today, for which Everbank charges $25. After submitting the request, I assumed the matter was over. In the process of submitting the request I had to verify my identity by different methods 4 different times. There was no notice of any further review or hold up on the transfer after it was submitted. Several hours later Everbank called me and asked all kinds of personal questions that are none of their business. I verified my identity again by 3+ different methods and verbally confirmed all of the details of the wire transfer. I confirmed that the recipient is legitimate and who I wanted the funds to go to and there are more than sufficient funds in the account. Everbank refuses to make the wire transfer and they refuse to give me any reasons for why they will not let me access and send my own money. They also refused to let me speak to anyone at Everbank who will explain why they are not making the transfer and what it would take to get them to do it. The bottom line is that they are preventing me from accessing my own money in my own account, even after a large number of security checks and live assurances and confirmations on the phone. I will definitely be moving my account away from them, despite having had an account there for more than 2 decades.

DO NOT GET EVERBANK. They froze my account due to too many purchases. It took 3weeks to finally say they are closing my account and sending a check, which will take another 10 days. I was left destitute with no money and had to borrow to get by. They didn't care at all. All the purchases were local, and at first I just had to call in to verify; the next day the account was frozen. People don't realize that once your money is in the bank, IT IS NO LONGER YOURS! They said that if they decided that I was the fraud, they could just take the remaining balance. There is no legal action for you unless you have the money to take them to court. Its really scary. What you have in the bank is an IOU. Chase and Discover have excellent customer service and happy with them.

DO NOT USE. I lost my phone and they kept my money because the only way to verify my identity is with a phone number. Guess I got to call my lawyer. I tried countless things but they refuse to give me access to my account without my phone number, something that changes constantly. My social security number wasn't even good enough.

When I called Ever Bank and finally got a representative on the phone before I could say two words, Ashley disconnected my call. So now I had to go through the whole process all over again & hold on the phone until a second rep came on. After finishing my conversation with her, I asked to speak with a supervisor about Ashley’s rude behavior. The supervisor’s response was “ I don’t know an Ashley.” I had a sneaky suspicion that was who I was speaking with, not a supervisor but Ashley herself. I don’t plan on doing business with this EverBank EVER again.