Cynthia A.
The subscription makes no sense at all
The subscription makes no sense at all, it is like the app decide on its own which content is blocked because of what content you consume. The Marketing makes you think you have unlimited access to their library which is absolutely not true
Response from EverandApr 7, 2026
Hello Cynthia, thank you so much for reaching out about this! We understand that confusion around what content is available to you can be frustrating, and we're committed to improving this. There are various factors that dictate your content availability, such as conditions regarding the terms we have with our publishing partners, cost and popularity, and your personal content consumption level. Based on these factors, you’ll occasionally see that select ebooks and audiobooks will not be immediately available to you, but your catalog will refresh each month on a date determined by the start of your subscription. In the meantime, we mark these titles with the “Available Soon” banner. If you have any questions about why this might have happened on your end, don't hesitate to open a ticket through this link http://bit.ly/social-support-help, and we'll be happy to look into this. Thanks again! -MW



