Sandy K.
It was great when it was Scribd, Everand has completly ruined it.
It was great when it was Scribd, Everand bought it and ruined it. Used to be about $10 per month for unlimited content. Now it's $12 per month for 1 "unlock". I pre-paid for an annual membership for unlimited content. I mistakenly "upgraded" to the new plan because they were super shady about the explanation. Before I "upgraded" only 1 title in my extensive saved list required an "unlock". After "upgrading", EVERY title in my saved list requires an unlock. I had three months left on my pre-paid membership. So I went from unlimited content to 1 "unlock". The ONLY reason, I "upgraded" was because it looked like very few titles required an unlock. This is obviously not an "upgrade", thus the quotation marks. Such a drastic change and makes it not worth it AT ALL. I'll just buy more from Audible with the money I save by not renewing Everand. UPDATE since Everand response: Everand's solution to scamming me out of 3 months prepaid unlimited listening was to offer me 3 "unlocks", so 3 books versus unlimited books. They are, of course, free to drastically change their business model, but when customers pre-pay, that should be honored. Instead of honoring that, they proposed an "upgrade" at anytime. Moving from unlimited listening to 1 book per month for the same price is NOT and upgrade. I don't see a future for Everand under their new business model. They don't offer the newest books and their listening app is sub-par. Also, the "free" content they claim to offer, not one of the 155 books in my Saved list are "free". They all now require an "unlock", while before the "upgrade" only one of the titles required an unlock.
Response from EverandDec 19, 2024
Hello Sandy, Thank you for reaching out. I apologize for any trouble. I show you opened up a support ticket with us, ticket#5962090. Our support agent has most recently replied to you on December 19th. If you have additional questions, please continue to use your ticket to correspond with. -GM