customer
don't waste your time
Setting up the event details and processing ticket funds went smoothly, but there was no way for me to check in my guests using their emailed QR codes. The app that is supposed to check guests in isn't available on my partner's iphone and my android phone 2 generations behind was "too new" for the app. We were able to download it on an older spare but completely unable to use any kind of check-in features when logged in. I tried exporting the ticket list to an excel document on the backend of the event site like they offer, but every download would only be a blank document. I ended up having to screenshot the whole attendee list in separate shots, compile them into a word document, and cross them off as they came in the door by name. When I contacted support about it, I was just linked to an APK of the app that we already established wasn't able to check people in. That was pretty disappointing. Really good at the processing and taking your money part! The fees are so close to other more established ticketing sites that have a smoother experience, don't waste your time with events.com.
Response from Events.comMay 9, 2023
Hi, thank you for your feedback! We’re always working to improve our platform to give event organizers the best experience. We’ve noted your situation and contacted our customer service team to investigate your case. Someone from that team may be in touch shortly to point you in the right direction and make sure you don't experience this issue in the future. As always, we are here to help. You can get in contact with us anytime at [email protected]. Have a great day, Events.com Team



