euhomy.comReviews of euhomy.com

Bought a ice maker on Amazon in May 2025, it just recently stopped working, got a hold of the company, they made it right, they are sending me a new ice maker, get company to work with. Thank you for the great service

The support team was incredibly responsive, keeping me in the loop the whole time, and answering very quickly. They went above and beyond to make my experience very positive. I run a help desk myself and the interactions this team, in specific Gloria, had with me are what I am looking to see in my own staff while working with our customers.

Euhomy is the maker of the commercial ice machine and Gloria is the person I was dealing with. Gloria did a great job in making sure that I was satisfied and resolved the problem quickly A+++.

The handles on our new wine/beverage fridge can not be installed. The instructions do not match the product we received. Can't seem to reach their customer service on the phone, and have resorted to an email. I spoke with Amazon, and I will request a return if the company can not fix the issue. UPDATE 11/17/25 The company responded courteously and quickly, and has promised to send a replacement. I will update this again when it arrives, but so far they’re on their way to 5 stars. I’m impressed with their customer service, by both text and email. UPDATE 11/22/25 Just as promised, our replacement fridge arrived yesterday. I was so impressed! EUHOMY has exceeded every expectation with their amazing customer service. We love the fridge and we wouldn’t hesitate doing business with them in the future. I’d like to give them 10 stars! Thank you! Well done! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️

My purchase through their Amazon shop was seamless, but what truly impressed me was their post-purchase support. I had a question about the setup, and their customer service team was incredibly responsive, knowledgeable, and genuinely helpful. They resolved my query quickly and courteously, which is so rare to find these days. It's clear they value their customers and stand behind their products. Buying from EuHomy feels like a secure investment because you know you have a reliable and professional company ready to assist if needed. Highly recommended!

Awesome product. Super reliable and very user friendly. The quality of it is very noticeable as it is clearly made of good materials and looks like it will last a long time. I purchased for traveling. It cools quickly and keeps everything at the exact temperature I set.

The ice maker I purchased stopped working, I contacted euhomy and they replaced it with ease. Stella helped me throughout the process, was kind and patient. I really appreciate her help. Not many companies have this great customer care.

My Euhomy ice-cream maker from Amazon broke down just outside Amazons 30 day return window. To be fair, it only broke down because I overloaded it. They couldn't have been more diligent in refunding me. It could not be done via Amazon so they not only paid the refund into my PayPal account but added ther 5% fee and some on top. They get 100% for aftersales service from me.