priyanka B.
Horrible experience!Never again
I ordered brushes and a palette from the store on august 13, it’s sept 7 and I still haven’t received my order. I placed two more orders on august 20, one of which was shipped and now sitting at anpost for me to pay custom fees. I contacted support to cancel my august 13 order and just refund me my money and they have chosen to ignore it. For custom fees it’s been 4 days since I sent them the details and they’ve ghosted out on me. I think it’s best to assume I’ve lost €150 euros. I don’t have any hope they will give me my money back. Save yourself, shop somewhere else.


