Eu MorpheReviews of eu.morphe.com

j'ai commander sur le site avec paypal et quand j'ai validé la commande je me suis retrouver sur la page information de livraison, aucun mail PayPal ni de Morphe

J’ai passé commande le 28 MARS ! Rien reçu. Le suivi indique qu’il a été livré depuis x temps et bien évidement pas à mon adresse. J’ai essayé de les appeler, envoyer des mails, et aucune réponse, c’est honteux ! Comment j’obtiens mon remboursement maintenant puisqu’il n’y a aucun moyen de les joindre ?

The absolutely most scammy experience I’ve ever had ! It’s actually incredible! I ordered a very pretty pallet and numerous other items a month ago. Morphe provides me with a bogus tracking number. It’s been a month and I haven’t received anything or even gotten a response from any rep at morphe. It’s appalling considering they made sure to process my payment on time though. After this experience I truly believe morphe is a huge Scam. Please know there are also cleaners on this site trying to make morphe seem like it’s a reputable company; it really isn’t. They need to refund everyone who has called them out on their shady ways. Unacceptable!!

Not even 1 star. That's like a -5. Ordered (birthday gifts) ahead because of the current delays in delivery. Still the order came late, very late, the website indicated a date for delivery and would never update, and the courrier's website was outdate by weeks! Finally received the order post the birthday, the products are GROSS and are OVERLY CHEAP. 2 brushes are missing, colour not like what the website indicated, the lashes look like what drag queens would wear, the powder's box is broken, the sponge is not there and it appears to have been used. Wrote an email on the 17th of May to Morphe. They never replied. Called them on the 27th of May, Izzy replied and sounded as if I am bothering her, did not care at all and was the least compassionate - I gather she's been receiving lots of complaints for the awful products and customer service they offer. She asked me to send photos of the products and she will look into it, send those photos on 30th of May. To date no reply!!! NADA! For me I wanted to return the products, all of them because I was disgusted. On the 15th of June they write to me asking if my issue has been resolved? WHAT A JOKE! I am finally ditching the boxes and all, I will give away EUR 118 of products as gift too appalled to keep crap. WASTE OF MONEY.

I would give no stars if I could. Order placed in May and to this day I have yet to receive it. I anticipated that there would be delays which is completely understandable considering the situation, but the lack of response from Morphe to the emails sent is unacceptable. The least they could do is get back to their clients WHO PAID FOR THEIR PRODUCTS to better understand the situation and eventual issues. Maybe change courier? OR BETTER YET, IMPROVE YOUR CUSTOMER SERVICE !!!!!

Malheureusement mon colis a été livré mais pas à mon adresse et aucune nouvelle depuis. J'ai envoyé 3 mail et j'ai pas de réponse. J'aimerais être remboursé ou qu'on m'envoie à nouveau les articles mais pas moyen d'avoir quelqu'un...

I would give no stars if I could. Order placed in April knowing there would be delayed. Item dispatched. Great. Hermes due to deliver 5 May. Nothing. Parcel clearly lost. Problem is Hermes will only speak to Morphe who despite multiple emails in May and June just reply to nothing. Avoid.

Placed my order on the 21 of April and still haven't received anything.. Costumer service sucks and is basically non existent.. Don't fall into their hype, there goes the one chance they had to get it right..