ET WoodcraftsReviews of etwoodcrafts.com

DO NOT ORDER FROM THIS COMPANY. We ordered a small record player stand. We paid over $1800 dollars for it. One of the legs on the base of the stand arrived completely broken making the the product essentially unusable. We initially contacted ET Woodcrafts about the broken piece. They suggested that we pay someone out of our own pocket to have the table fixed and that they would reimburse us. They actually suggested that we pay more money when they sent us a defective and broken product and also indicated that the product was safely packaged. If that were the case, and the product was packaged perfectly, that means they are using poor quality wood for it to arrive broken. We contacted ET Woodcrafts a second time asking for a refund or to fix the broken piece and never received another response. This is the worst customer service I have ever experienced in ordering furniture and it appears they use poor quality wood. It also should be a red-flag that they do not allow you to leave reviews on their own website.

Some issues I need to report with the woodwork. Not happy

So disappointed in this company. We ordered 2 mirrors, floating vanity and 2 sink basins.. After receiving them WAY later then they said it would take, the mirrors ($750 a piece) were big, clunky and very cheap looking. They looked like they spent no time at all and created a quick shape with out even sanding edges or any consideration at all. Was SO disappointed in them. The sink basins were never drilled out for a drain, and after doing it ourselves, realized why. They didn't take into consideration leveling out the bottom of the basin so now water sits off to the side with out draining. Our floating vanity, both mirrors, and both sink basins, looked like they were rushed, and not at all made with care, and looked nothing like the beautiful pictures they advertise with. Not to mention showing up over a month later then they said it would take, holding our entire remodel to be stalled waiting for these items to finally showed up. After telling them we could live with the vanity and sinks, but the mirrors were horrible and we can't even use them, they denied us returning them. There are SO many better companies here in the states. Use them! We definitely wish we did!

This was the worst order I have ever placed. A wood box with alot nails and screws holding the box together was dropped in my driveway. Once box was opened- the table inside was totally runined with nail marks, scratches and the bottom of the table had fallen off. I have never seen packaging like this in my life not really packaging at all I thought to myself this must be a joke! I should have known from the pictures (sent for approval)of where it was being made something was way off. Even beyond the shipping damage the product was of poor carpentry quality to begin with!

Horrible service. Been 6 weeks and still haven’t received my order. No ETA. Be more transparent with your customers and inform them it takes 4 to 8 weeks to receive. I would’ve never purchased this item if I knew it took so long!

1. For the price is expected the piece to be delivered in 1 piece. I had no idea how to assemble it. 2. The pieces don’t fit together 3. The box it came in was impossible to open 4. No instructions on how to assemble 5. Sooooo disappointed