ET WoodcraftsReviews of etwoodcrafts.com

Response from ET WoodcraftsSep 17, 2026

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love your coffee table and that it was exactly what you were looking for. We’re also glad that our production process, including sharing photos before staining and again before shipping, helped ensure everything met your expectations. And of course, we’re happy we could take care of the UPS customs fee for you. Thank you again for choosing ET Woodcrafts and for sharing your experience. We truly appreciate your support and hope you enjoy your beautiful coffee table for many years to come! 😊

Response from ET WoodcraftsAug 19, 2026

We’re thrilled to hear that you had such a great experience with ET Woodcrafts. It means a lot to know you appreciated the communication throughout the process, from the progress photos and customization options to the careful packaging and delivery updates. We’re especially happy that your tables arrived safely and that you love their unique design and quality. Your recommendation truly means the world to us. Thank you for choosing ET Woodcrafts! Liz.

Response from ET WoodcraftsAug 17, 2026

Hello, Thank you so much for your detailed feedback! We are really glad to read these kind words, and you really made our days. We hope that you will continue visiting our store in the future, and we wish you have a great day today. Mary ET Woodcrafts Support

Response from ET WoodcraftsAug 10, 2026

Hello, Thank you so much for your great review 🥹We are so glad that you have received your ordered items and you like it. Thanks for your feedback, we hope you will visit our store again in the future! Also, we have sent you an email with a small gift which is a discount, please kindly check it out! Have a great day! Mary ET Woodcraft Support

Response from ET WoodcraftsAug 7, 2026

Hello, We're truly sorry to hear about your experience. Finding powderpost beetles and larvae in a table you invested in is understandably upsetting, and we completely understand your frustration. This is certainly not the quality or experience we want any of our customers to have. We've sent you an email offering a partial compensation as a gesture of apology. When you are available, please spend about 3 minutes checking your inbox and let us know whether any of the proposed options work for you. We take your concerns very seriously and sincerely apologize for the inconvenience and stress this situation has caused. We truly appreciate your patience, and we look forward to hearing from you! Mary ET Woodcrafts Support

Response from ET WoodcraftsAug 7, 2026

Hello, Thank you for your great review, your feedback really made our day today! We hope that we will be your choice again in the future, and we have sent you an email with a discount! Please check your mail box to get the discount! Thank you, and have a great day! Mary ET Woodcrafts Support

Response from ET WoodcraftsAug 7, 2026

Hello, Thank you for your great feedback! We have sent you an email with a small discount as a thank-you gift, thank you and have a great day! Mary ET Woodcrafts Support

Response from ET WoodcraftsAug 7, 2026

Hello, Thank you so much for choosing us and gave us 5 stars review! Your feedback will be taken note and forwarded to our internal team so that they can improve their service, we have also sent you an email with a small discount as a thank-you gift. Have a great day! Mary ET Woodcrafts Support