Educational Testing ServiceReviews of ets.org

wow I really had to read reviews before I paid $400 for the test I've never been able to pass. Their third party technical support support was resolving the issue during 1 hour and 40 minutes and they asked me to give them the full access to my computer which I declined of course because T&C doesn't have this and my data safety isn't guaranteed. Now they took 7-10 days to review my case in order to reschedule of refund my test. The worst experience ever, just do another test, there are alternatives.

SCAM ALERT: once they have grabbed your money they ghost you even if they caused the problem: me and other colleagues attended the IBT home edition exam and all of us were interrupted during the exam for "software problems". Software problems may occur and this is not the real problem, the problem is that after it they disappeared leaving you without reimbursement and reschedule. I never left a review but be aware that this organization is a real scam and I'm considering to take legal actions against them.

The website did not inform me that a Microsoft or Mac browser was necessary. So I dropped $130 dollars on a test and was then not allowed to take it. This is a sorry business.

It's disgusting that in order to get a US teaching license you must use this company. Words cannot express what an awful company this is. My test was cancelled due to tech problems. Their tech support was unable to solve it and I wasn't refunded or allowed a different date to take it again. They never even bothered to respond to my complaints an entire month later. How in the hell are they even in charge of testing anyway...

My login is refused with a message about it being 'out of context'. I have been trying to get a response from their 'technical support' for days. This company is totally unresponsive to customers. I will recommend to the department chair that ETS not be used in the future for anything.

Terrible experience! This is what ETS did: - They wrongly charged my credit twice. - They failed to administer the test. - They were disrespectful. - They had me download 3 different versions of their software. - They made me wait over 92 minutes on the phone and refused to issue a refund.

AVOID ETS AT ALL COSTS! I wish I would have read these reviews before purchasing and trying to take an at home test. EVERYTHING I have read from other reviewers is the same experience I had. Customer service, on top of barely being able to understand them, was horrible. Why is this the only place we can use to schedule a PRAXIS test. DO NOT USE ETS for an at home test, they will rob you of your money. While I was talking to customer service and letting them know that the link they sent me didn't work, he tried to tell me ETS doesn't send emails with link...while I was on the phone with him, I sent him the email they sent me, and he started back pedaling really fast and changed the subject. Since this is the only site that I can schedule my PRAXIS, I am hoping that scheduling a test at an actual proctor facility will work.

This company is a complete joke. I have taken the test more than once and the procedure is never the same. Today, was my worst experience yet. I received no email with instructions to log in at home. Called ets for instructions, they sent me to proctor U, they say I had cancelled my test. I in no way did so. I call ets back and they say I have to send an email on Monday when they get the reports from proctor U. I have never experienced such bad service. I wish there was another alternative to take my test.