EternalperfumeoilsReviews of eternalperfumeoils.com

The actual perfume oil was great, but the experience was awful. The bottle dropper broke within 2 days of receiving, and while that is bad enough, when I emailed to ask for a refund or replacement for the dropper (just the lid) I was ignored twice. On the 3rd attempt to get a response, the only solution I was given - get a secondary dropper on my next order... Safe to say I will not be ordering from this company again, especially since Rebecca didn't even provide any information on how that extra dropper would be claimed? Awful customer service. I've now had to order some bottles with droppers from Amazon to decant the oil into just to use the product...

So… Eternal Perfume Oils. I’m known by my friends and colleagues as “the best smelling man in the room” lol that’s because I take my hygiene and scent presentation very seriously. Not being too strong or obnoxious, but it’s important to me to smell amazing. This Oil is Incredibly Good! It gives you the pure scent without the alcohol fading it away. Once you find the scent that makes you smile, you will never purchase a $400 bottle again. It’s truly that good! My only complaint would be the bottles and stoppers can be a bit wonky, but once they fix that, this will be your only choice in Fragrance. It’s That GOOD! And the Customer Service is Top Tier!!!!!

The reviews are bloated with significant incentive for positive reviews. Then all emails have been AI slop. I even got one from the “owner”. It was just AI slop. It’s rather insulting. Product is meh. It’s like someone who doesn’t understand perfumery googled how to do it. Can some smell ok, sure. It’s very disingenuous to market these as clones…..they aren’t close. I had 3 different. None were in the ball park.

Dropper broken when arrived , Oud hype is just hype only last 45 minutes, would not suggest it to anyone.

This company and products are amazing and their cs is on point and they offer so many choices on scents and it last for a long time . Its like aroma therapy. Purchased three times now and will continue

This product is legit! I love that it is oil based and it lasts all day. So many compliments on the scents I’ve purchased so far. My recent order showed up damaged and had leak out a quarter of the bottle. I sent pictures of the damaged spout and they immediately sent me a replacement. I couldn’t be happier about how fast they responded and how fast they resolved my issue. Excellent customer service from Ashley at Eternal. Bravo!

First things first: their products are amazing both in quality and value. When buying any kind of personal scent, there will always be some that just didn't work for you. This is true for eternal as well. But the difference, and this adds to the value greatly, is the company's return policy and fantastic customer service. I had a couple of bumps in the road and not only did they promptly resolve the issues, they went out of their way to ensure I was satisfied. I'm not sure how or why, but, I was communicating directly with the owner! He communicated clearly, professionally, and QUICKLY. Not only did things turn out right with my first order, I have since placed a second one, in which they have included something extra!

I purchased twice and had great customer service. People have to remember this is a small company. Email support may taken24 to 72hrs for a reply. This is normal due to they are doing all the work.I love my oils however, the site does show some oils with a little color tint but when you receive them they are 100% CLEAR. I would suggest maintaining the color tint for your consumers or just say dye free to prevent confusion. Overall I layer my oils with others and I love them.