Etana CustodyReviews of etana.com

Absolutely trash. Terrible service, terrible stability, and terrible support. Do not trust this service with your money, and do not trust any service that requires you to use this. Edit: Interesting that they respond to negative reviews in 10 hours but weeks to respond to customer support. Really should let you know they only care about their public image

The verification process is absurd and very invasive, I went on to the reviews and thank goodness I did. Will NOT be conducting business here...

The "Verification" is shady to begin with but don't worry you will only have to wait 15 DAYS to get your money. ESaD I'd rather anyone else handle my money. You're all useless.

Same issue as everyone else, I've been waiting for verification for 2 weeks now, absolutely no response. The least they could do is provide an email stating what the issue. Very unhappy customer.

The same issue everyone has never gets resolved. Can't get verified and when you send in a support request they get back to you with "the issue should be resolved now" and had done nothing. Can't use Kraken because of i.

Ticket 42323. Waiting since Christmas for account approval. No reply from the support team yet.

My first deposit just never arrived on my account. They have a full support team that replies with false promises, they blame my bank for losing the money that arrived on their account. After that became painfully clear, no more reactions. long story short: common thieves.

Hello, is the whole support team on holiday?!!! Please rectify ticket 23323 and 23645 immediately. I had no choice but to create one of these tickets to address other tickets that have been pending for a week.