Etana CustodyReviews of etana.com

Etana Custody If there was a more complex way to retrieve your money they would have thought of it! Over the past two year its to the point its clear they are making money from holding on to our money as long as they can!

Account closed due to circumstances I have a screen shots. An account with less than $1000 US in transfers I'm in Jamaica, black people third world countries must not have anything! Extreme prejudice! Dear Etana Client, We are writing to inform you that we are closing your Etana Custody account effective 11/18/2024. Unfortunately, we are no longer able to support service to your account. We understand that this may come as a surprise, and we apologize for any inconvenience. Etana Custody has taken this action in compliance with all applicable laws and regulations. You may transfer your remaining funds off the Etana platform prior to 11/18/2024. Please note that due to minimum wire amount requirements, Etana Custody is not able to process withdrawal wires for amounts under $150 USD or equivalent. Any remaining balance under $150 will be swept for fees after that time. We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to contact us at.

They closed my account without a reason, after I made a larger transaction. I am very disappointed with etana. I have never had something like that. That is the message I got: Following the conclusion of an account review, your Etana account has been closed. We will unfortunately not be able to offer you our services in the future. Please note that in order to protect the integrity of our security processes, we cannot disclose the reason why your account was closed.

Etana Custody blocked my account, leaving me unable to access my funds or communicate effectively. When I tried to contact them, they insisted that I had to use the email registered on my profile, even though it seems they deliberately blocked my email from receiving or sending messages. They have been holding my $20,000 hostage for over four months. They claim they sent the money, but my bank never received it. They refuse to provide the SWIFT details or even respond to my inquiries. Don't be fooled by the positive reviews, all the 5 starts ratings are fake #112975

waiting 5days, send 4mails confirmed no responds

TICKET N° WITH ETANA : #107313 ETANA charges me fees without carrying out my transfer I transferred funds from KRAKEN, from my ETANA account to my bank account in Panama. ETANA validated my transfer and deducted charges. My money disappeared from ETANA for 24 hours without reappearing on my bank account and then finally reappeared on my ETANA account without any explanation, without having made the transfer and without having paid me back the transfer fees they had deducted from me. I then sent emails to ETANA without receiving any response from them. I don't understand why KRAKEN forces its customers to go through ETANA without offering them other, more professional and honest intermediaries. I hope that ETANA will solve my problem very quickly, without me having to go through legal channels to make myself heard.

Do not use Etana custody to transfer funds to Kraken! It is a scam. I deposited some money and after 2 weeks it still hasn’t shown up in my account. I’ve send many emails to their support but they only replied once and it was very low effort and unhelpful. I would strongly urge everyone to not use Etana as it is a scam. 436840 If possible just use direct transfer to kraken or another option BUT STAY AWAY FROM ETANA Edit: I’ve written numerous emails to the Etana support team but there has been no response for a whole week. I strongly urge everyone to avoid this company if you don’t want to get scammed and lose your money. It has stopped me from trading and it’s a huge frustration.

I have sent in to approve my account and they sent me an email on March 4th 2024, they stated that the account has been approved. It hasn’t!!!