Etana CustodyReviews of etana.com

Same here. Waiting long long time for account to be fully opened. Besides the fact that it is listed on KRAKEN or BINANCE it is useless (counting the validation period time) and unfortunately looks like .... . Email notification, ticket and no response from support! Before opening your account just think twice. Would you wait a month for your account to be opened? If you are counting that it will make your life fast easier, just search for other option.

Horrible service. I began the process in Feb - been almost a month. Not sure why Kraken has partnered with this company. I even put in a support case 2 days ago, no response

As with other reviews, my experience has been less than favorable. There has been no response from Etana Custody since the initial sign-up email expressing 'apologies' for the delay in processing my verification application, dating back to Feb 26, 2021. After (2) ticket submittals, I have yet to receive any response from Etana Custody.

I agree with the rest of the posters, "We are reviewing your information and will notify you when your account is approved." I thought etana was for ach, I recently found it it's wire transfer only and need to add a different bank for wire. Now I'm worried this will take weeks to months or never at all.

Same situation as most of the people here...started the application process on March 1st and have been waiting for verification since. This experience doesn't exactly fill me with confidence that funding/trading on this platform will be a snag-free process.

I created an account on the Feb 9th and it's now March 13th and still nothing. I've submitted 2 tickets and they were both closed with nothing being done. Tickets- 89956, 113006

Also waiting indefinitely for approval of my account setup. No reply from customer service. Ticket number: 132020, 127014

My account was approved but I haven't been able to add another funding account, the one I will actually use. In a nutshell, same issue of non response everyone else is having. This goes back to 02/06. Tickets: 77690 100441