estaga.comReviews of estaga.com

Estaga always answers when I have a question. The accounting is simple to read. Super easy to check the bookings. I highly recommend this management company.

Zach was super helpful and I enjoy learning new processes as my own business is new. I look forward to doing business in the future.

Very clear communication easy to work with and very well organized. Would recommend these guys to everybody. A pleasure!

I am satisfied with my cooperation with this company. They demonstrate stability, responsibility, and a high level of service. All tasks are completed on time, and communication is always clear and to the point. This is a reliable partner you can count on. I would recommend working with them.

An excellent company that is a pleasure to work with. Their managers are highly responsible and conscientious; they always respond promptly and clearly explain exactly what is needed.

Worst STR management company ever. They send people to your home to do repairs without notice and then bill you for repairs that were never done. They hire cleaners that do not clean properly. They never answer the phone when you call. They always make you wait a day or two to answer a simple question via email and always use the line that they need to check with the team to get and answer. Even the emergency number puts you on hold before they answer and then after waiting on hold it takes for ever to get a clear truthful answer. They will give you the run around. Worst mistake I ever made to hire them as my STR team.

They suggested some small improvements to my apartment that have made a big difference. Guests seem to enjoy their stay more, and I’ve seen an increase in revenue. Their recommendations have been valuable.

Owners Beware! If you’re a property owner considering ESTAGA, think twice. My experience with them has been nothing short of a nightmare. They advertise a 17% management fee, but with hidden charges (resort fees, pet fees, cleaning fees, etc.) you’ll end up paying well over 20%—and you’ll never see any of that extra income. Their cleaning crews are unprofessional and often leave the house half-clean, hurting your guest ratings. Ximena Avila, our main contact, was rude and dismissive whenever we asked for receipts or proof of expenditures. Ayrton Calderon, their so-called “Owner Relations Specialist,” proved himself untrustworthy. After we agreed to part ways with a 60-day notice, he cancelled 6 guest reservations—totaling 20 days—without our consent, while we still had over a month left on our contract. Worse, they refused to share guest info so we could rebook them ourselves. It felt like deliberate sabotage. When we questioned these shady actions, they hung up and stopped communicating. This company will put its own profits ahead of your property, your guests, and your business. They are not transparent, not professional, and not to be trusted. Let this be a warning: Avoid ESTAGA at a cost! Sorry, but how can you say the items were normal wear and tear. The house was built in October of 2024 and everything in it was purchased new in February of 2025. No one had slept in that house until the first guest that you booked for us in mid-February. As usual you are lying again. You manage to delete all of the 1-star reviews including mine on other sites. But don't worry I will keep spreading the word about your scam.