EstadermaReviews of estaderma.com

Not bad company - but very bad customer support !!! Not possible to get any answer to your question about status of order. They completely ignore your emails !!!

Hice un pedido me hicieron 30% envie mi pago como dice por remtly y nunca lo recibieron pk decía que estaba hasta el tope la cuenta de Irina en Corea. Le envié un correo electronico para que me ayudarán y ninguna respuesta el día de hoy remtly me regreso mi dinero no se k pasa con ese sitio yo he comprado pagando con tarjeta de crédito y mi pedido llego muy bien ojala este sitio pudiera cambiar el tipo de pago

I'm a bit confused about payment

Muy bn los descuentos.

The price of the products are lower than other vendors that stock the same items. However, the selection of items offer by EstaDema is limited compared to other vendors. The shipping was very fast with FedEx the items were packaged well. The customer service response to my questions were fairly responsive and professional. The payment process was straightforward. On Trust pilot that EstaDema is a US company, for clarification it's not, it's a South Korean company. My issue with EstaDema is mainly being forced to incur extra costs due to duty and custom tax. EstaDema insist that UK buyers must make orders over £135. If not EstaDema will LIE and FALSIFY the value of your order so when EstaDema ships your order you have to pay customs and duty tax. This is the message EstaDema has on its website Note: please mention customs clearance for all UK orders your order amount should be more than 135 GBP, if your order is less than* this amount, we will declare it as 135 GBP. I deliberately made orders less than £135 to avoid paying custom and duty, but I ended up getting a bill of £43.38 from FedEx. Beware if you are in the UK when you shop with EstaDema you think that you are making a saving due to the low cost products. However, you end up paying more because custom and duty tax.