Melva N.
Easy to work with
Easy to work with
Response from ESP Specialty InsuranceApr 11, 2022
Melva- Thank you for your review!

ESP Specialty Insurance Brokerage operates nationwide as an insurance broker and program administrator, exclusively developing and managing insurance product lines for A+ rated carriers for over 10 years.
ESP Specialty Insurance (espspecialty.com) has 638 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Melva N.
Easy to work with
Response from ESP Specialty InsuranceApr 11, 2022
Melva- Thank you for your review!
John I.
Clayton was prompt, providing the necessary information to complete the application.
Response from ESP Specialty InsuranceApr 6, 2022
John- This is awesome to see. Thank you for your review!
Linda S.
Great service acquiring insurance for our organization. We have worked with ESP Specialty Insurance before, and they consistently do a great job. They excel at communication, efficiency, and ease of overall insurance purchase experience.
Response from ESP Specialty InsuranceApr 5, 2022
Linda- Thank you so much for the review and for choosing ESP! We hope to work with you again in the future!
customer
Mitchell was awesome he was on his game and help me with any questions I needed answers to and help on me getting what I needed
Response from ESP Specialty InsuranceApr 5, 2022
This is awesome to hear! Thank you for your review.
Alicia I.
Agent, Clayton Marsh, was fast and proficient in understanding what type of insurance was needed and what was not. We felt like he worked to get us the best pricing. Attentiveness and response of the agent was always great. We'd definitely consider working with him again. Alicia
Response from ESP Specialty InsuranceApr 1, 2022
Alicia- Thank you so much for your review. We hope to work with you again in the future!
customer
Great, fast service
Response from ESP Specialty InsuranceMar 31, 2022
Thank you for your review!
April S.
The only reason I am giving a 3 star review is for the simple fact that the agents we have worked with have been great-Tyler and Clayton rock! Otherwise I would give 1 star for the debacle that has happened this year with my rates. My rate for the past 2 years was under $200. Three days before my event I get a call that says mybrate isn't right and will go up. I asked for a quote-almost $2000!!!! Mistakes happen, but this is a MASSIVE unbudgeted expense for us. I am seriously considering switching my business to a company that has quoted me an even higher rate just because they didn't make such a massive error for 2 years in a row.
Response from ESP Specialty InsuranceMar 30, 2022
April- thanks for your honest feedback. Your 200% correct in your reaction. It was our fault and the team at ESP quoted your multiple events as one event. As such we didn’t collect premiums due to the carrier. Once we realized this we had to own up to the insurance company. That way if any claim occurred there would be no issues. As such the insurance company charged us for all the Saturdays that premiums were not collected and we at ESP made it right paid the carrier. Mistakes happen and we appreciate you and hope you stick with us now and into the future!
customer
Service was great and the agent was prompt with the quote and issued the contract right away.
Response from ESP Specialty InsuranceMar 30, 2022
Thank you for your review! And for choosing ESP! We hope to work with you again in the future.