customer
Questions not Answered
I replyed to an email back on July 17th, to Allison with questions. It is now August 4th, 2025; still no return email as of yet, notifying me of some answers I was looking for.

ESP Specialty Insurance Brokerage operates nationwide as an insurance broker and program administrator, exclusively developing and managing insurance product lines for A+ rated carriers for over 10 years.
ESP Specialty Insurance (espspecialty.com) has 638 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 4 reviews with 3 stars · Clear filters
customer
I replyed to an email back on July 17th, to Allison with questions. It is now August 4th, 2025; still no return email as of yet, notifying me of some answers I was looking for.
Manish P.
all went well except the price which was high.
Timothy
The initial email was not very helpful. time was wasted until I sent another follow-up email for better direction. From there everything was wonderful. Very simple and easy to understand. Thank you for your help with this matter.
Response from ESP Specialty InsuranceMay 2, 2022
Tim- I am sorry your experience at first wasn't great. Sounds like we got our act together. We strive to make this as painless as possible. If there is anything we can do, let us know as your patronage is extremely important to us.
April S.
The only reason I am giving a 3 star review is for the simple fact that the agents we have worked with have been great-Tyler and Clayton rock! Otherwise I would give 1 star for the debacle that has happened this year with my rates. My rate for the past 2 years was under $200. Three days before my event I get a call that says mybrate isn't right and will go up. I asked for a quote-almost $2000!!!! Mistakes happen, but this is a MASSIVE unbudgeted expense for us. I am seriously considering switching my business to a company that has quoted me an even higher rate just because they didn't make such a massive error for 2 years in a row.
Response from ESP Specialty InsuranceMar 30, 2022
April- thanks for your honest feedback. Your 200% correct in your reaction. It was our fault and the team at ESP quoted your multiple events as one event. As such we didn’t collect premiums due to the carrier. Once we realized this we had to own up to the insurance company. That way if any claim occurred there would be no issues. As such the insurance company charged us for all the Saturdays that premiums were not collected and we at ESP made it right paid the carrier. Mistakes happen and we appreciate you and hope you stick with us now and into the future!