customer
Rates jumped but why?
While customer service is awesome our rates jumped nearly 50% for basic general liability. For a non-profit that stings.

ESP Specialty Insurance Brokerage operates nationwide as an insurance broker and program administrator, exclusively developing and managing insurance product lines for A+ rated carriers for over 10 years.
ESP Specialty Insurance (espspecialty.com) has 638 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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customer
While customer service is awesome our rates jumped nearly 50% for basic general liability. For a non-profit that stings.
Customer
No copy of policy is given, only the certificate.
customer
very expensive the transaction fee
Response from ESP Specialty InsuranceJan 11, 2022
We are sorry you felt that way. We strive to give all customers great ease of purchasing coverage and value. All credit card transactions are handled by a 3rd party merchant that charges a processing fee on credit card transactions. The ESP Team when they sent your invoice they would have given you an option to pay via credit card, bank transfer (ACH) or even check. That would have eliminated the need to pay the processing fee.