Angry C.
I feel ripped off. Not value for money.
I bought an esim that was to provide me unlimited tethering and data. After 10G I was sent a text message from t-mobile I was near my 12G limit. I used their customer services to get the to resolve via their WhatsApp process and they were unhelpful and in the end just gave me a T-Mobile number to call, which I never had any luck speaking to someone. I feel ripped off. Update in reply to the response. The plan I chose was very clear in its advertising that it was unlimited data and tethering. If there is some small print to wriggle away from that, it doesn't escape my feeling of being ripped off. If there's a misunderstanding, it's because your headlines of what the tarrif offers are misleading. If it was possible to upload the image of the advertised tarrif, I would. And I wasn't on a $40 tarrif. I was on a $60 which you reduced to $81 for 2 months.
Response from eSIMcard.usSep 5, 2023
Hi there, I think there might be a misunderstanding. The $40 plan includes: Unlimited talk and text + Up to 10GB of 5G LTE data. After you use 10GB of data, your data speeds will be slowed down. However, you will still be able to use the internet for things like email, social media, and web browsing. If you are referring to hotspot data, then you are correct. The $40 plan includes 10GB of hotspot data. After you use 10GB of hotspot data, your hotspot speeds will be slowed down. You can find the full description of the $40 plan on our website: https://esimcard.us/en/plan/1-t-mobile-esim-usa-economy?months=1 We always make sure that our customers know what they are paying for. Please let me know if you have any other questions.