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eSigns (esigns.com) has 185 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Print & Graphic Design · Grandville, Michigan, Michigan
Excellent
Print & Graphic Design · East Lansing, Michigan
Excellent
Print & Graphic Design · New Baltimore, Michigan
Excellent
Print & Graphic Design · Madison Heights, Michigan
Excellent
185 approved reviews, newest moderated first
Charles
I asked for a simple one-sided banner with two lines of text and a specific grommet placement. "No problem!" said the sales rep. Three weeks later and after talking with 6 different customer service reps (whose English is a second language) about their failure to follow my simple instructions, I gave up and demanded a refund. A total waste of my time that caused a missed deadline which cost me money and lost opportunity.
Kaylyn
This was the first time I used eSigns. The online template to create the banner was very intuitive and smooth as silk. One banner included a photo taken in 1996. The quality of the photo printed on the banner was superb!!! The product quality is superb as well. I will definitely use them again.
Maggie L.
Three times trying to correct my sign order and I gave up. First they sent two banners instead of a single double-sided banner. Next they send a banner with incorrect grommet placement for a banner frame they sell that has specific contact points for the banner. I spent so much time with customer service where English as a first language would have been appreciated and facilitated better response. The third replacement wasn't quite right, but I gave up after that. Local sign shop from now on!
Max M.
We ordered a feather banner with a base cross, that broke on day one (not their fault but it's def for light use). We wanted to purchase just the base cross, Lee Grace (sorry if misspelled) said impossible. So I go let me buy the whole kit, she said they can only sell it with a new feather banner. That was $300 down the drain just like that. Oh, and we have been their customer for 10 years. I've been in customer service for over 20 years and I know that anything can be done if the willingness is there.
Annette J.
Had them make a popup banner for us for trade show. We didn't wind up using it for a few weeks. The banner was very difficult to get to open but I managed but it was crooked at the bottom, there was sticky glue on the bottom and it cut off our disclosure. Then a piece fell off. When we went back to them they said we had to let them know in 24 hours if there was a problem and refused to fix to make it right. Last time we do business with them.
addie N.
Great service, super fast delivery
Beyond B.
The banner I ordered was perfect! Exactly what I wanted, and my logo looks great!
Larry S.
Spider stakes are awesome great product and ordering was a breeze