eSignsReviews of esigns.com

I ordered a 24x 48 inch custom magnet. It is a football field that gets placed on a game that already has a picture that I want to cover. I sent in a file to esigns, they said the quality was not the best. I had a chat with esigns which I did not copy but they said they would work on the art and do the best they could, I was ok with that because I was going to use it to cover a picture and it did not need to be perfect, but it did need to be the right size. I received the magnet and it was not full size and the picture underneath showed on the edges, I was not happy. The length was 47 ½ inch and the width was 23 ¾ inches, when I laid it down you could see the edges of the old photo and did not look right. I reached out to esigns and they were good saying they would replace it. I said ok, and I wasn’t happy with the quality but ok. They said you approved the proof which I did because I trusted them to make it better like they said in the chat, but all they did was stretch the photo and make it worse. At this point E-signs was good and said were sorry about the quality but maybe we can help or you can send another photo, which I was working on, I was very happy. When I looked at the original that I sent, I noticed a line missing and I sent a quick email saying don’t print the original photo because some lines are wrong. They had told me I could send new work which I planned to and I was just telling them don’t print, Ill figure what I want to do. I then get an email and voice mail saying since you said don’t print the original, we are canceling the reprint. I’m sorry that wasn’t the agreement and now I want my money back. I paid $90.55 including shipping and I have a magnet that I cannot use because the bottom picture shows. Please help me get my money back.

My banner was sized too big and my artwork was destroyed like it was an impression generated by AI. I ended up going to a local print shop instead. I’ll be doing that for the future.

Express delivery arrived 4 days too late.

Placed an order and immediately, within seconds, realized my image was too small. I used the chat feature immediately, only to be told they would need to speak with me on the phone before they would cancel. They would only put the order "on hold"- how convenient. 10 days later, I tried chatting again to no avail. I finally just put in a credit card dispute and it was settled within minutes. Their whole playbook — the manufactured hold, the forced phone call, the 10-day runaround on a same-day cancellation- is textbook friction-as-retention. The fact that Chase apparently has a thick enough file on them to side with me instantly is... telling. In this day and age, I shouldn't have to spend this much time cancelling an order they haven't even seen yet and I certainly should have't to call to do so. They provided nothing but frustration.

Well, I received the sign alright and it looked very good. However, even though I have put on an number of peal & stick applications, this one did not go well. I found the material too thin to work with in squeegeeing out the wrinkles and ended up scraping the color off in places and never getting some of the wrinkles out. The end result is not acceptable. I will be replacing it.

Item received is very blurry. I can't use it. I received an email from Carmen Emerson @ customersuccessteam. Asking for pics of the banner. I tried to reply and send pics but it says email not found.

They both fell off first time I used them and I lost them on the highway.

Worst website, products, and customer service! You placed an order with fast shipping, and after 4 days of waiting, I received an email on a Saturday asking me to modify my file because of poor quality. I went to the website and tried to do it, but it didn't let me. I called the 800 number and spoke to an Indian guy who had no clue of what was going on. Then a few more days later I received an email with a proof of work with a bad design. I approved it since I needed the work delivered to me asap. Then the website showed an outstanding balance of $8. I'm confused about where that comes from, called again and the guy on the phone was helpless. So I will be calling my CC company to dispute the transaction! Waste of time and money. Stay away from this company.