eSeats.comReviews of eseats.com

Bob was very helpful in assisting me with purchasing tickets. highly recommended to all.

My husband and I bought tickets through eSeats.com to see a theater production in Atlanta. We did not receive e-tickets so I sent a message to eSeats customer service. I spoke with Debbie who informed me that the production company's plans changed to a later date. I requested a refund, as we had received no prior notice of the date change. She assured me that she would reach out to the source company. Eseats was caught between the customer (me) and the production company. After a week, Debbie contacted me to ensure they were still working on it, and then a day later the CEO contacted me and informed me that I have received a full refund! I would like to commend Debbie from the eSeats team for her excellent customer service. She was very attentive and addressed the matter with care and professionalism. To Bob Bernstein the CEO, such a commitment to great customer service is to be commended. I will be sure to consider doing business with your company in the future.

Should be 10 stars!! Just bought tickets to a game and Eseats was simple and easy. Plus had the best price. The owner even reached out to make sure everything was good. Great website. They assist thru the whole process. Coming back tomorrow. Nice to know there is an alternative to the big players, for a better price.

Due to covid our trip from Ireland for the Kentucky Derby had to be postponed and subsequently cancelled. Through the whole process Bob & Debbie have been excellent communicating with me by e mail and telephone in real time. So reassuring and would give them 10/10 for customer service and communication. We ll definitely use their service again ( hopefully in 2021 if the world get back to normal )

Bucket List - Attend Kentucky Derby. Search for tickets, found eSeats.com - great price and even better service. Bob and Debbie went out of their way to answer questions quickly (at any time of day). Hello - COVID-19. Goodbye - 2020. So many unexpected challenges this year - with the Derby rescheduled, Bob to the rescue. I can't drink mint juleps in September - so Bob helped me consign the tickets. Derby with no-fans. Bob to the rescue again. While rescheduling and cancelling so many events, eSeats definitely felt the impact, however their customer service continued to exceed expectations. Debbie and Bob - make it their business to ensure you have the VERY best experience, no matter what. Thank you!!

I purchased a ticket to the Kentucky Derby from eseats. Their customer service was fantastic and answered every question I asked. Unfortunately, the event is now closed to spectators so my order was cancelled. The refunded me within 2 days.

Top Notch! Bob is the Best at what he does! And getting personal service back into You. I’m going to 2021 Kentucky Derby because of Bib’s attentive Goid work. Trust and Business work hand in hand with Eseats! Hub Kennady

The team at eSeats provided me with an excellent level of customer service. They were quick to respond to enquiries and advised me appropriately where needed. I will most definitely be using them again in the future and would highly recommend them to anyone looking to buy some tickets.