Erie InsuranceReviews of erieinsurance.com

My elderly parents have Erie homeowner's insurance. What a mess this has been. Their home had severe storm damage in June 2023. The home still has not been repaired,and is still not habitable. They have been living in a hotel for 6 months, and on top of that, one contractor stole money given to them for repairs to work on another house. Erie has had not compassion, no sense of urgency, and is completely unorganized. My parents are in their 80's and do not need this. Buyers beware. Your Erie policy is probably not worth the paper it's written on. The adjuster won't even return calls. Horrible example of an insurance company.

This company has raised my insurance rate TWICE in the past two years after never missing a bill, receiving no tickets, and getting in ZERO accidents. I have called multiple times for the people at my local branch to tell me “we’re too swamped, we have to call you back another time.” I have tried numerous times to get in contact with my local Erie branch, each time they have an excuse to not talk to me. I don’t have the money to keep paying a company that doesn’t care about its customers, and continues to raise my insurance rates when I haven’t received a raise in years. These companies continue to use “oh we have to raise our prices cuz iNfLaTIon” as an excuse. You’ve continued to milk your customers for a scam service. I dislike this company and would encourage anyone considering this company to find another company to do business with

Erie Insurance is AWFUL. My 11 year old dog bit my son's friend. I filed a claim to cover any liability. The underwriter came back and told me I have until July 6th to remove my dog from my home or my homeowners would be CANCELLED. No one wants an old dog. I had to have her put down. My sons and I are devastated. The adjuster never mentioned the fact I would be FORCED to remove ie: kill my dog when filing the claim. I WOULDN'T have done it if I knew. Ironically, they didn't even pay a dime for the claim. If a tree falls on my house am I forced to remove all trees on my property? Where is this written in my policy??? Don't use them and if you do, cancel your policy. This is so CRUEL. Rest in peace my sweet, sweet Ginger. Meet me at the bridge. Stick your sorries in your hat Erie Insurance.

They will only pay me half of what my truck is worth. Their insured hit my truck parked.

I'm not an Erie client but one of their clients hit my truck and broke my mirror off. He filed the claim immediately however, four days later I am still waiting for them to fix the damages to my vehicle. Thank goodness I have Geico as my insurance. they would never let a claim go unsettled for this long. Erie won't even return my calls. Sad representation of a company.

One of the stupidest company. Stay away at any cost. I was contemplating to switch to Erie insurance. But could not go with it due to finding better price elsewhere and made sure the insurance I was on not even a day may be 1hour, to be cancelled back in Apr 2021 and got written proof of the same. Despite this, due to agent's negligence stupid Erie started sending various bills and also collection letters. Its been very painful to deal with it providing all the proofs etc but so far they are still trying to get paid at least some. Completely unethical. Somebody else's negligence is being reflected on the customer. For the life I'm abandoning Erie insurance. Such a bad experience.

I was a customer for over 5 years...Tornado came through neighborhood. I told insurance adjuster I wanted to be present when he walked my property...he showed up when I was at work and left me a voicemail he was done. He missed super obvious damage-, he was very vocal about how competent he was.. almost like he was reading a script...3 months of delayed or no call backs,I finally asked for supervisor, she was just as bad...I had obvious damage to my property but they would not listen or come back out to meet me face to face to discuss...I finally hired an appraiser and enacted by go to appraisal clause...thus resulted in 4X + $$$$$ my initial damage assessment from Erie...everyone I spoke to in the industry said Erie was counting on me giving up...I had no reason to leave Erie and would have continued to do business with them for my insurance...they would have been further ahead just working with me instead of being rude and dishonest. Speaking with industry appraisers Erie is very tight and will not pay for home damage- their reputation is terrible...Avoid if you can, this was a very painful experience.