Erie InsuranceReviews of erieinsurance.com

After years of paying premiums a tree fell on my truck in the driveway due to 80mph straight line winds. My truck, although a 2007, was a beautiful 4x4 with only 72000 original miles. Runs like a champ and was a southern truck that never saw salt. So rustless and very clean. There was only fixable cosmetic damage, but the adjuster, without even seeing it, over the phone, was already talking about it being totaled. When he came out he nitpicked every little thing he could to be able to write it up as totaled. He included many things in the appraisal that I told him were NOT caused by the tree. Long story short, Erie ended up giving me around half what KBB said it was worth. I have worked in the auto industry and knew he was just doing what the company laid out as their criteria to pay out as little as they could. They really screwed me. My agent took 3 weeks to get back to me when I tried to reopen the claim, and then pretended he didn't remember any of the details. These guys are big time scammers. I don't recommend them to anyone. I am changing companies as soon as I sell this truck and get another. They are company people who don't have your better interest in mind. Up front they will tell you what you want to hear, but don't deliver whatsoever.

This is the second time we were hit and injured by uninsured drivers. I have been paying Erie for the past 49 years, i had $1,000,000 in underinsured and uninsured motorist coverage, they screwed my wife with a lousy $100,000 settlement , which she had to flown to phila jefferson for a 4 level cervical fusion. less than 2 years later her cervicl spine fell apart again, leaving her totally disabled, and us with bankruptcy and nearly losing our house twice. In 202 i was hit by a non insured , no d/l driver , whiplashed badly leaving me with a torn lumbar spine, at 3 levels , well this time Erie hired a lawyer , a real assnine jerk, who fought me and suggested I jumped off of my roof and tried to injure my back . My settlement was less than my wifes, thanks to that fat slob attorney Dan Distasio, arbitrator, now I have my health insurer trying to get what little i received as subrogation , and mty future medicals are staggering , you all know that medical and medications only go up each year at like 15 to 20 %---Erie SUCKS AND DOES KEVIN HIGGINS AND THAT LITTLE OLD LADY WITCH THEY SENT WITH HIM!!!!DON'T WASTE YOUR MONEY OR YOUR TIME , THEY SCREW EVERYBODY, dR,jUINTA TOLD ME THEY WOULD SCREW ME OVER , AND HE WAS CORRECT!!!!

I had planned to switch to Erie Insurance for my home and auto in Wisconsin. However, I went on Trustpilot and other site and was upset to see all the 1 star rating and the horrible experiences of others. Now, I will not go with them. I was particularly upset about the experience of another customer dated July 2, 2023 about ERIE FORCING THEM TO REMOVE OR KILL THEIR DOG. Being a dog lover myself, I do not understand why the customer would have their dog Ginger put to sleep - because of an Erie claim they made. They should have gotten rid of Erie Insurance instead of their beloved pet. I am sorry for these people and their experience. However, I am now learning from this, and will NOT chose Erie. I will simply stay with American Family despite the higher deductible for wind and hail damage.

Now, as I have realize that area insurance falsifies their insurance policies with their policy holders while allowing their Caucasian policyholders to get away with detrimental incident and treat the ones of color and have a nationalities in a different characteristics, which must stop. But the other problem would be the policies are not being regulated by law, standards or regulations, allowing force, and fate policies to occur, which needs immediate investigation to make sure that there are getting vended, but cited in a correct manner which has not happened. I believe there are too many laws being broken with the policies which are not stone or written stone as they should be.

After many years of satisfied insurance coverage with Erie, I paid my premiums regularly and knew I had coverage if I needed it. I never needed it for any of my multiple automobiles or home. I turned 75 and my auto insurance almost doubled. I should be getting a return of premiums for having no claims. Not with Erie.

HORRIFIC customer service. I have provided the documentation they asked for twice and now they are cancelling my policy because I didn’t provide the information. WTH??

Avoid Allain D. Latreille at all cost. Our company has spent over $20k per year for many years with Erie Insurance. Unfortunately, Allain D. Latreille was assigned to assist our business for a small claims loss. Allain D. Latreille, the representative for Erie is anything but professional. Allain does not return calls, he actually blocks your number so you cannot reach him. There is a host of issues regarding professionalism, courtesy and basic communication standards. We have been forced to call Erie Corporate. Corporate provided us with his supervisors contact info. We are now making some progress. Our wish is for corporate to hold their reps like Allain D. Latreille to higher standards and to hold them accountable for poor performance, in this case, zero performance.

I was an ERIE Agent about 8 years ago. I'm still a policy holder although an unhappy one. About 15 or so years ago ERIE was like a family of agents. ERIE's selling point was the policy holder comes first most of us felt that way. As the senior executives changed, ERIE became just another insurance company with nothing to set themselves apart from the pack. For some unknown reason ERIE sent me to collections even though I have auto debit.