Zero really
First order was delayed THEN they took a 2nd payment from my credit card (without my knowledge / permission) for a 2nd order not placed by me (whilst the first order had still not received) and now won’t return this 2nd payment taken without my consent nor answer emails!!!!
KK
Kelvin K.
Terrible dishonest company
Terrible dishonest company, takes your money and delivers nothing. My order has been sitting at order received for 16 days despite ERAE confirming it’s in transit. Now about to take them to Dept of Fair Trading.
PLEASE do not waste your money.
Response from Erae ParisSep 14, 2026
Hi, we’re sorry for the frustration. We’ve sent you an email regarding your order and would be happy to assist you there. Please check your inbox, including your spam or junk folder.
AM
Anne M.
Erae needs to clean up their return…
Erae needs to clean up their return policy and customer service! I had to take photos to send six bottles back ( I don’t remember ever asking for that number). They had to deliberate over the return and wanted me to pay for return shipping! I did not want this order of 6 bottles as I had asked them to cancel my subscription. They set up a subscription for me without notice or ability to easil cancel. DO NOT BUY!
AG
A G.
I loved the queen body oil
I loved the queen body oil. It made a difference in helping my skin look softer and smoother. I am getting ready order for a second time.
Response from Erae ParisSep 14, 2026
Thank you so much for sharing! 💛 We’re thrilled to hear you loved Queen Oil.
SS
Sophia S.
The most beautiful smell and a light
The most beautiful smell and a light, nourishing oil that immediately absorbs
And stunning packaging! 10/10
Response from Erae ParisSep 15, 2026
Thank you so much for your lovely review! 💛 We’re delighted to hear that you’re enjoying the beautiful scent. ✨ Thank you for sharing your experience with us!
TM
T M.
Great results!
Although it took a while to get the product, I have been very happy with the results. My skin is smoother, more hydrated and I can actually see imprement in my fine lines and crepy skin.
Response from Erae ParisSep 15, 2026
Thank you so much for sharing your experience! 💛 We’re thrilled to hear you’re enjoying Queen Oil and noticing your skin feeling smoother and more hydrated. We truly appreciate your patience with the delivery and are so happy to hear you’re enjoying your results.
BR
Bridget
I love my oil
I love my oil. I am using it twice a day and my arms are much better. I recently lost weight and my skin is saggy and wrinkly and this oil helps. I wish there were a whole body oil pump version!
Response from Erae ParisSep 15, 2026
Thank you so much for sharing your experience! 💛 We’re thrilled to hear you’re loving Queen Oil and noticing a difference in the appearance and feel of your arms. We truly appreciate you sharing.
EA
Elizabeth A.
Erae Queen Oil
I still find it rather difficult to comprehend quite how thirsty skin can become with age, but the effect of Eraé Queen Oil on mine has been remarkable. My skin simply seems to drink moisture, and I have found that the oil satisfies that persistent dryness in a way that creams, however rich, simply have not.
I have also lost a significant amount of weight, and the skin on my arms in particular has suffered as a result: it is crinkled and has lost some of its underlying firmness. Queen Oil cannot perform miracles, of course, but the overall appearance and feel of my skin are considerably better than I would have expected. It feels softer, more comfortable and, above all, properly nourished.
Using an oil rather than a cream takes a little adjustment, but I now rather enjoy the ritual. The fragrance is lovely without being overwhelming, and the oil seems to sink beautifully into skin that otherwise never feels entirely satiated.
I am very glad that I invested in Queen Oil. Finding something that genuinely helps with what can be a surprisingly difficult consequence of ageing has been a real pleasure, and I shall certainly continue using it. I am also looking forward to trying more of the Eraé range.”Elizabeth London
Response from Erae ParisSep 15, 2026
Thank you so much for taking the time to share such a thoughtful review! 💛 We’re thrilled to hear that Queen Oil has become such a meaningful part of your skincare routine We truly appreciate you sharing your experience and are so happy to have you as part of the Eraé community.