JD
Product never received - no customer support or refunds available
Update: customer service reached out to apologize for delay and stated "they are personally monitoring my shipment". I've requested a return/cancellation/refund. Will see what happens. Ordered 12/25. Reached out to "customer support" and was given vague response regarding parcel not populating in tracking. It's been over a month and still no tracking available. No response from customer service either.


