Stephanie P.
Horrible Customer Service
TIP: if they also defraud you, then report it to the FTC as well as your credit card company. Do not order from this company. I tried to cancel an order as soon as I saw an order I didn't want come up because it's been a waste of money. They told me too bad, I had to wait until the order shipped and process a return. Which I processed immediately. I received the item May 3rd and re-boxed it immediately, without opening it. Because they use Fedex (super inconvenient compared to UPS) it took me awhile to get it shipped but they received back to them by May 29th. Never reached out to me, I had to reach out to check the status and found it was rejected "because I didn't process the return within 30 days". Absolutely insane to keep an unopened product they'll likely just resell AND try to keep my money too when I processed the return within 7 days. A company with this low ethics, I can only imagine that their products are not what they seem and I've generally enjoyed their protein.


