E.P.Light ambient light is a new type of LED bulb, decorative lamp, combined with Pollock‘s abstract painting and traditional Edison bulb. Each bulb is crafted as an artwork, handmade, against dropping.
E.P.Light (epdesignlab.com) has 142 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Home Goods Stores · california, California
Excellent
Home Goods Stores · Aliso Viejo, California
Excellent
Home Goods Stores · Eastvale, California
Excellent
Home Goods Stores · LAGUNA BEACH, California
Excellent
Showing 23 reviews with 1 star · Clear filters
James H.
I ordered some merchandise and was told that the merchandise wasn't in stock, only after I inquired about what was the delay in shipping about 2 weeks later. I cancelled the order and was lied to about a week later that they had refunded me. I had to file a claim with my bank to recoup my money. I should have read their BBB complaints.
Rogier
I received this lamp with the classic base. When I was holding the base and touched the power plug (the plastic) I got electrocuted. Avoid this product at all cost. It hasn't been certified, just some crap from China.
Danielle
I purchased a holographic projector fan. It has the hardest set up ever! The directions are in another language and the pictures and wording are so small i cannot make any of it out. Ive tried for hours to figure out how to upload images and stuff but nothing works! I’ve contacted customer service several times. They are no help. They keep sending me a link to watch a video of a guy unboxing the fan and just turning it on. Literally shows nothing on how to get images on this sd card and transferring them to the fan. I am so frustrated that I bought a $129 POS. I guess i will have to return it since they cannot help me use it. Buyer beware!!!
J. R.
Horrible customer service,. Once they take your money. Your on your own. I sent back two bulbs, after receiving their authorization. And a month went by with no refund. Once I reached out "where's my money ". All communication stopped. I had to get my bank involved to dispute charges
Tina
The bulb I received was damaged. I returned it but have yet to receive a replacement or any response from the emails I have sent. 24 hour customer service?...I don’t think so. Very disappointed.
Frederick K.
I have ordered a number of bulbs over the past year . My recent order was incorrect. They have done nothing about it . I have had had a question about the bulbs purchased in the past “three out of the four bulbs blink when they are upside down . No response . Nice product but I won’t use again . Too bad a lot of people at my business ask about the bulbs .
Response from E.P.LightMar 9, 2020
Hi, Sincerely sorry for any inconvenience caused. We offer one year warranty. If you are under warranty, we could send you a replacement.
Eric S.
Never received my order
Colin R.
Ive bought one of these lights before and i love it, but this time, i orderd a 3 pack on january 28th and still haven’t received almost a month later on february 24th. Whats up with thatt?? Free shipping is awesome but not when it takes this long. Would've rather paid the shipping cost.