E.P.LightReviews of epdesignlab.com

Wonderful bulbs but they do not last. Six months and two of them are already out. Not good for an almost 45 dollars each.

Company refuses to answer emails request a refund.

On multiple sites and multiple prices. Ask for a parcel refund due to finding it 10.00 cheaper the day after ordering it and didn’t get a reply at all. Lousy customer service. Most discouraging is the different prices on different web sites for me. Also doesn’t state that you have to buy the base separately.

Their customer service is rude, and terrible. They appear to be a small venture. We placed an order of just 4 items in a week and they couldn't fulfill it. We reached out to them for status update. They cancelled my order and processed the refund without even notifying me. This was first of its kind in my online shopping experience. Such suppliers should be barred from offering products to people until they overhaul the fulfillment process. Just sad to see such interesting ideas sinking due to poor management.

First batch I ordered had a broken lamp, second batch came with a substantial tax fine

it took almost one month to get the items, bad experience

I email you guy telling you that my bulbs all look the same. I even offer to send photos to show proof. I order 4-5 different bulbs and they all look the same. I never got a response.