eosfitness.comReviews of eosfitness.com

Gym is great, too great. It has been overly busy the majority of the times I've gone. Unable to do a timely work. Would have given 5 stars but can't even cancel without a drawn out process.

The personal training contract was nearly impossible to terminate, and EoS then used their access to my debit card (without any notice whatsoever) to auto collect $450, $50 each debit in 2 minutes. The gym itself was crowded each time I visited, making most machines difficult get time on. I have little time to spare to visit a gym, and this made this gym impractical. The amenities are nice and generally well kept, and the Frontline staff were friendly and helpful.

I originally signed up for EOS through my work and received a very good discount, I retired in October and I went into EOS to let them know that I no longer qualify for the membership that I have due to the fact that I no longer work for the company I was getting a membership through. They set me up with a girl named Jaqulyn (not sure how to spell her name) She offered me a plan the same plan that I was on but without the discount and I was told that is was only $20.00 more. She offered me a coach (personal trainer) for 4 months and "only $150.00". I told her "no. I'm on a fixed income and I just want the basic plan." she ignored me and I could tell she was zoning out but then she would come back and tell me more about the program as if I said nothing. I told her no again and we went back and forth like that for a while. Finally she said ok and had me sign paperwork. She then said "ok, that's $150.00." I asked for what. She said that it was the amount I owe for coaching. I asked her if that $150.00 covered November and she said yes. I then felt like I minus well consider it's only $150.00. I paid. This was on Oct 30th. I paid with my Credit card. My mistake. On November 13th I noticed that EOS took another $150.00 which put me over my spending limit and my credit score went down by 20 points. I was mad and went into ask them what was going on, that's when Channing explained to me that it's $150.00 twice a month, so $300.00 just for coaching that doesn't count the monthly charge for the plan. He also told me that I could get 1 free personal training, which the girl didn't tell me. He then offered to get me as much credit back as he could. I met him on another day for the 1 free training but afterwards we went back to his desk and that's when he went into the same high sales pitch that the girl gave me. Making me feel like I have to sign up for coaching, but he offered me a cheaper option $19.00 for first 2 weeks as a Black Friday special and then $80.00 after that for 4 months. That's not counting the $96.50 that they charged me for the monthly plan. I will be giving me my 30-day noticed (which none of the employee's told me about) I read that information in the FAQ on EOS's website. I'll then go back to Vasa because I never had issues with them. I've seen more negative reviews about EOS fitness than any other GYM's out there.

They let grown men into the women’s locker room. When any woman protests, she’s removed and banned from the gym.

Beware, they protect violent men at the expense of women

I’ve been a member at EōS Fitness – Preston for two months, and I’m extremely disappointed with the way I was treated. Today, a staff member removed me from the gym, claiming that I couldn’t use my phone holder during my workout. When I joined, I specifically asked if using my phone and holder was allowed, and I was clearly told yes. I have video evidence showing that I’ve used the same setup many times before without any problem. The way I was treated today was disrespectful, humiliating, and completely unprofessional. I’ve requested a full refund and will be taking legal action due to this unfair and discriminatory treatment. I do not recommend this gym — it’s not a safe or respectful environment for customers.

I’m extremely disappointed with EOS Fitness. My one-year membership was set to renew on October 25, and I called today (October 22) to cancel it in advance. However, I was told I still have to pay an $82 renewal fee because I didn’t cancel “30 days before.” This policy was never clearly explained when I signed up, and no one ever mentioned it throughout the year. It’s completely unfair to charge someone for a renewal they clearly don’t want, especially when they call ahead of time to cancel. I won’t even be using the gym, and now I’m being charged for nothing. This experience has been very upsetting and disappointing. I would not recommend EOS Fitness to anyone — their lack of transparency and poor customer service make it impossible to trust this company.

Hot Tub and “Extremely Cool” area were unavailable; restrooms were unclean; some equipment was out of service. Staff could not provide a restoration date. Location: Florida, Boynton Beach.