Lynn C.
Don't waste your time!
They cannot ship to my state and jerked me around for 3 days before telling me this! Do not waste your time they are terrible!
Excellent products at incredible prices.
EntirelyPets Pharmacy (entirelypetspharmacy.com) has 183 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Lynn C.
They cannot ship to my state and jerked me around for 3 days before telling me this! Do not waste your time they are terrible!
Michelle Y.
I just saw that this company has a 1 star overall rating!!! I know why. I just received a dewormer that goes by weight, but when you order it doesnt tell you. It should have a pop up that says how much does your dog weigh to ensure you get the right amount sent to you. Instead I got enough med for 1 half of 1 dose. apparently, I needed 15 ounces for my 41 pound dog , but received 3 ounces. I called and was told I should have known!
Tammy G.
Will never use them again. Took over 3 weeks to get my dog's prescription as they "were out of stock". I tried contacting them repeatedly to get a status, they DON'T answer their phones, they DON'T return messages, they DON'T answer the "chat box", and they DON'T answer emails. Terrible experience. I eventually ordered from another place, and received the prescription within 1.5 days.
James Ballance, I.
The website says the product is in stock and then after you order it they say it's back ordered. They have no response when you contact them.
John S.
Buyer Beware! I placed an order and include their Valentines Day Coupon, LOVEU 17%. At checkout the detail included a17% discount that was reflected in the total. The total charged to my CC did not include the discount. Checking the invoice on their website it did not include the discount either. I have sent them two emails which have been ignored. This was my second and last purchase from this DISHONEST web seller.
customer
I ordered a 6-month supply of Simparica Trio in September. After ordering, they said they couldn't get an electronic Rx, I would need to send them a paper one. After weeks of waiting, I saw an email saying they said they couldn't see the attachment and wanted another copy. I simply replied "see attached" and magically they were able to see the Rx. It was there the whole time. A MONTH later in December, they said the Rx was received and sent to the pharmacy for processing. It has been ANOTHER MONTH since that email and nothing. I placed this order FOUR MONTHS ago.
Jeff L.
Never have done business with this company before. Pricing around for a safer medication for my dogs arthritis. Galiprant 60 mg. Which is significantly more expensive than other meds. And there doesn't appear to be a generic version of it, yet. Good ole pharmaceutical greed. Saw I could save quite a lot pricing Entirely Pet Pharmacy. Thought it sounded to good to be true. Called them and used the call back option. 45 minutes later no call. Called back and waited on a rep this time. After about 15 minutes I had no option to wait for a representative. It made me have them do a call back. Talked to no-one. 2 hours + later, NOTHING! Initially I tried doing everything online. Put all the correct info in. There was some issue. Didn't work. In all my years of ordering pet food/supplements, medication etc. I have not had a hard time doing business like this with any company. Piss poor basic customer service! Will pay more somewhere else if I have to. Don't have the time or the patience for their inefficiency. Won't be wasting my time with "Entirely" Pet Pharmacy any more. Good Riddance.
Greg N Julie P.
Just started an order and had not completed it yet. Card was already charged and no order history on the account I created. No email confirmation or confirmation code. Complete SCAM!!