EntirelyPets PharmacyReviews of entirelypetspharmacy.com

Did not have the product I needed. It was backordered. I have had problems in the past and avoided you for awhile. This makes me want to do so again.

If I could give them 0 stars I would! Their customer service is absolutely horrendous. If you would even call it "customer service"! For a $95 container of Posatex (an ear medication), they sent a product that was virtually expired, sitting on their shelves for probably a year! I've purchased the same exact product from vet with more than year to go to expiration. EntirelyPets sent me the product which expires in the next month! I immediately called them when I saw this upon delivery, it's over a week later and two other calls to them and no one has bothered to call me back. I also emailed them in the interim with no response back either. I either want my money back or a new product (with an expiration of 6 mos - 1 year old) in place of this old product. They simply will not offer me an alternative and will not even return my calls. I wasted my money with them!

Very poor service for the first time. Placed an order on 9/2 and no one seems to know the status of the order and why it is still pending.

I never got my order Id like a refund

I can never reach an associate to ask about information pertaining to my pending or prescription on hold. Called numerous times -- even sent an email asking for help - prior to reordering. Unable to use the default " call back" due to no random calls allowed - where I am daily.

Unfortunately, I will not be doing business with Entirety Pets Pharmacy again. I ordered a couple bottles of fish oil well over a year ago and they were never delivered. Occasionally, I would get an email stating that they were getting ready to be shipped, then it would be silence again. I grew tired of reaching out to them because it always hit a dead end. I essentially gave up on the order realizing I took a monetary loss. Please reference Case # CASE174040. If you have any questions, please feel free to reach out to me.

I filled out the box for a 20% discount, but ended up being charged the full amount. Next time I'll see if I can get the items from my vet.

Find my order #5257447 & get it shipped & I will consider a better rating, otherwise I will go back to my previous supplier. Order date was 8/18/25; shud have been here days ago.