Erhard
Very pleasant service all the time
Very pleasant service all the time, it has been a decade now and over 20 years since your start- the company feels as young as I do, that is my wish! Thanks for excellent service!
Exquisite agarwood and aromatics
Ensar Oud (ensaroud.com) has 751 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Erhard
Very pleasant service all the time, it has been a decade now and over 20 years since your start- the company feels as young as I do, that is my wish! Thanks for excellent service!
Joel Brabam/Abdur R.
Ensar has a very Esthetic way of describing the ouds he sells.. it's keeps you anxiously awaiting the product.. AND THE WAIT AINT LONG!!! EXCELLENT SHIPPING,,AND THE OUD WELL WORTH THE WAIT.. I LOVE IT !! IM SOO GLAD IT BOUGHT THE 5ML.. BECAUSE THIS WONT RETURN AGAIN.. I WANT TO BUY MORE!!! JAZAKUMULLAHU KHAYR BRO ENSAR!!!!
Response from Ensar OudAug 11, 2025
Thank you, we strive for excellence in every part of our work! Very glad you're enjoying it.
Mustafa R.
Fast processing and really great after sales service.
Response from Ensar OudAug 10, 2025
Thank Mustafa, at your service!
peter M.
excellent products and informative material. VERY prompt mailing. Also, immediate response in WhatsApp to a question I had. Always DEEPLY satisfied with Ensar Oud
Response from Ensar OudAug 3, 2025
Thank you Peter, we strive for excellence in all aspects of our work!
Yomexx
Wow. Service was exceptional. It was beautiful and personalised to the P. It was quick and prompt and my items were in my hands a day earlier than scheduled. Thank you Ensars you made me smile.
Response from Ensar OudAug 3, 2025
So glad you're enjoying it! We look forward to sharing more with you soon =)
Tarik A.
Great as usual
Response from Ensar OudAug 3, 2025
Thank you, we strive for getting a little bit better each day.
Alessandro
Fast delivery, when receiving from US to EU high fees are applied, take it into account. Products like no others.
Response from Ensar OudAug 3, 2025
Thanks for sharing. Please get in touch with us to assist with any clearance that needs to take place.
Mahmoud Z.
Purchased Oud Extraordinaire on July 11, 2025, delivered July 18, 2025. Expected 8–12+ hour longevity based on Ensar’s claims and reviews (e.g., Trustpilot, Kafkaesque). Sadly, it lasts under 2 hours on my skin with proper application (1–2 drops, no rubbing). Contacted Ensar Oud, but their response was dismissive, citing their no-return policy and my lack of experience with oud, without addressing the issue. The oil’s texture seems okay, but the performance suggests possible dilution or batch issues. Filing a claim with my payment provider. Disappointed, as I hoped for the quality Ensar is known for. Do not waste your money with this cheap company.
Response from Ensar OudAug 3, 2025
Oud Extraordinaire is one of our most popular oud oils. And everyone loves it, well almost everyone = | There is a phenomenon called 'bottle shock' which may be playing part in your experience. The aroma molecules literally rearrange during high altitude transportation, and take some time to realign before you get the full spectrum of the scent profile. There are also other variables to consider such as ambient temperature, humidity, and even the way your skin interacts with oils. Another HUGE factor is whether or not you're familiar with natural aromatics. People that are used to synthetics will perceive natural aromatics to be 'light' and having poor performance, when really you simply haven't adjusted to the natural aroma. The olfactory receptors renew every 40 days or so, so what I would recommend is to not give up on it, rather to approach it again and again training your nose to pickup on its nuances. Let me know how it develops with time. Thanks Mahmoud,